Ubisoft Support Claims Loot Boxes Wouldn’t Exist If Players Stopped Purchasing Them

Trials Rising, the most recent installment in Ubisoft’s motorcycle racing game, will include cosmetic loot boxes called Gear Crates. The feedback from fans regarding the addition of loot crates has generally been very negative, as many believe they are a kind of gambling. Responding to the outcry, a Ubisoft Support representative answered attempted to clear the air regarding Gear Crates in Trails Rising.

In a Steam discussion post pertaining to the “hotly debated topic”, Ubi_Warlock says, “They’re intended for players who want something to help them stand out from the crowd when playing online, or even just those who are big fans of the game and want to support us further.”

“Loot crates / cosmetic items in general have been a huge boon for the Gaming Industry, being a driving factor in the increased popularity of Gaming over the past decade or so,” the Ubisoft Support staff member continues.“They aren’t a bad thing if done right.”

It can be argued that the only reason loot crates exist is because that gamers have proved that’s what they want. Regardless of their reputation within the gaming community, there are still a lot of people who purchase loot boxes, even if it’s just to obtain cosmetics. Similar to many other games, the Gear Boxes featured in Trials Rising can be purchased with real-world money and contain cosmetics. Ubisoft says that the revenue generated from loot box sales is put into developing new titles and to “understand what players look for in their games.” 

“If players simply didn’t buy these crates, they would not be added into games in future.”

Needless to stay, Ubisoft’s statement resulted in a lot of backlash. A number of Steam users commented on the discussion thread stating that they won’t be purchasing Trials Rising, and others are branding Ubisoft “greedy”. UbiKeeba, another Ubisoft representative, has “let the team know about the concern surrounding the Gear Crates,” meaning it’s likely the loot crate mechanics will be altered before Trials Fusion is released.

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Farhan Ali
Farhan is a passionate writer with an undying love for games, PC hardware, and technology. With nearly 5 years of experience in blogging and over 14 years of experience in gaming, this is what he loves and does best.