If you have tried searching up online for the best Remote access Software then you have definitely come across TeamViewer and AeroAdmin. They are arguably the two most popular remote desktop solutions. Not by chance but because they offer really awesome features compared to the other software in the market. But here is the problem, you can’t use both software. You need to settle for one.
So in this post, I will try and make this an easy choice for you by doing a full comparison of TeamViewer and AeroAdmin. We will look at the features offered by each software, determine what they have in common but most importantly, we are going to identify their key differences. Because the answer to which of the two is the most ideal for you lies in their differences.
At their most basic level, these tools have been created for one major purpose which is to enable you to control your PC and servers remotely. A function they both execute perfectly or otherwise we would not be talking about them. From there, all the extra features they pack is just an attempt to outdo the competition but it’s also what makes one tool more convenient than the other.
Like most software nowadays both TeamViewer and AeroAdmin have really simplified the process of installation and use of their solutions. In fact, AeroAdmin is packaged as a portable solution that does not need installation. You just launch it after download and you are ready to establish a remote connection. TeamViewer, on the other hand, has both an installation package and a portable solution.
The Aeroadmin portable solution is an extremely lightweight program that is only 2mb in size but it packs all the features you will need for remote access. In contrast, the TeamViewer portable solution is about 27MB in size and cannot be used for unattended access. So if that is a feature you need you will have to go with the installation package.
TeamViewer Printer and VPN Drivers
While we are talking about installation, there are two important additional installations that are packed within TeamViewer that may not be as straightforward as they should be. I am talking about the Teamviewer VPN and Printer drivers.
The former creates a secure data tunnel between the client (Admin/Controller) and the host (remote desktop) and will be an excellent alternative to the standard VPN software. Then the printer driver allows you to print files from the remote computer directly to a locally accessible printer. This eliminates the need to first copy the files to the client computer. To perform these installations hover over the Extras section, click on options and then go to advanced options. You will find them under Advanced Network Settings.
Also, Teamviewer has subdivided its solution into different modules that you can download depending on your use case. TeamViewer QuickSupport will be useful if you are only interested in remote desktop support while TeamViewer QuickJoin is suited for virtual meetings and presentations. TeamViewer Host is the most comprehensive allowing monitoring and administration of remote computers 24/7. Finally, there is the Teamviewer MSI package which combines all the other modules and enables you to deploy Teamviewer via Group Policy (GPO) in an Active Directory Domain. Note that this last module is only available if you have a TeamViewer corporate license.
Ease of Use
Although both software can be said to have simple interfaces, Aeroadmin is the easiest to use since it only includes the basic components necessary to establish a connection. It will be perfect even for people with no technical knowledge. However, although TeamViewer has more options to work with it’s very intuitive which makes it really convenient to use. Instead of approaching Remote Access in a general way like AeroAdmin, it is divided into sections like Remote, Remote Management, and Meeting making it more easier to carry out your intended purpose.
Both of these software support multiple connections both way. This means that you can use them to remotely control several endpoints at once and on the remote side, they allow access by several admin computers concurrently.
Since there is data being sent between the admin and client in every remote session, it is important that a good remote access software come with security features. For this reason, both Aeroadmin and Teamviewer use 256-bit AES encryption to secure the traffic being shared between these sessions.
Teamviewer, however, takes an extra step to include two-factor authentication and a ‘trusted device’ option to ensure that only allowed devices can gain access to a remote computer. What’s even better is that if there are too many attempted takes on your password, Teamviewer will automatically reset it and then the only way to recover it is by using the account owner’s email.
In the case of Aeroadmin, password protection is only available for unattended access which leaves the remote side vulnerable to infiltration during normal remote access. This is because anybody can send a connection request to the customer and if they unknowingly accept it then the attacker would have full control over their PC.
Communication Between the Admin and Remote Computers
Since you are accessing the specific endpoints remotely, the biggest likelihood is that the master computer and the remote computer are some distance away. In the event that the customer wants some remote help urgently how do they reach you. Well, the easiest way is through chatting directly via the software like in the case of Teamviewer. It allows communication through notes, VoIP or phone.
AeroAdmin, on the other hand, allows the remote computer to send a message citing their issue to the admin but will not be able to receive one in return. The sent message is recorded as a ticket.
Supported Operating Systems
Both remote access software can be installed and used to control remote components running on all the major operating systems. These are Windows, Linux, and Mac OS. However, Teamviewer edges out Aeroadmin by additionally offering support to other operating systems like Chrome OS, Android, and iOS. It is the first remote desktop software to allow screen sharing from a desktop or a mobile device to an iOS device. The iOS and Android apps are available from their respective stores.
In addition to the dedicated programs for the mentioned operating systems, Teamviewer also includes a web-based interface which gives you more flexibility. You can use any device with a browser to easily monitor and administer remote computers.
When it comes to choosing the ideal remote desktop software, the respective pricing for AeroAdmin and Teamviewer play a major role in influencing the decision. Both software are free to use but Teamviewer limits usage to just personal purposes.
AeroAdmin, however, has no restrictions and can be used freely even in commercial settings. But there is a catch. They only allow 17 hours of connection time each month and also, you cannot connect more than 20 devices. Which if you think about it, is not practical in a busy business.
Though if you choose to upgrade to the commercial program, AeroAdmin still comes up as the cheaper alternative and by a large margin. And by no means am I saying that Teamviewer is undeserving of their higher price. Quite the contrary. With TeamViewer, you get value for every extra amount you pay. It has a number of features that you will not find in Aeroadmin. Like the ability to remotely access your PC using your mobile phone for instance.
I feel that it’s important I mention some downsides that I have encountered with the software. Not personally but to give you an unbiased review I had to dig for issues that other users may have dealt with. The first issue relates to the free users of AeroAdmin. There were cases where the built-in algorithms flag the tool as being used for commercial purposes even when it’s not. The other issue although very scarce may be inconveniencing when it occurs. It involves the assigned user ID changing. If this happens and there is no one around the remote computer to send you the new code which is usually the case with unattended access, then you won’t be able to control the remote endpoint.
For AeroAdmin, I would say its biggest downside is the lack of a password that I mentioned earlier. Also, there have been reported cases of connection getting disrupted even on a strong network.
Having gone through the review it’s natural to think, “Teamviewer is clearly the best of the two what’s even the point of comparing them?” Well, I like to think of these two software as alternatives rather than competitors. They are both tailored towards different markets.
Aeroadmin is simple, straightforward and arguably the best-priced tool in the remote desktop software niche based on the features it offers. But it lacks scalability which makes it ideal for small businesses and for those simple remote access tasks involving friends and family. TeamViewer, on the other hand, is a feature-packed tool that will be perfect for large enterprises.
And that’s it. The key features and differences between AeroAdmin and Teamviewer. Hopefully, this helps you make an informed decision on which of the two you are looking for.