Did Microsoft Lie About Surface Laptop 3 Battery Life? Here’s The Truth

Microsoft Fails To Deliver On Promise Of 11.5 Hours Battery Life

The Windows PCs that are available today come with powerful batteries that allow you to work for long hours without any problem. However, the situation is different when you have to stay away from a fixed power source. Windows 10 users are still concerned about purchasing laptops that guarantee maximum battery life on the go.

A good PC with a powerful battery comes to the rescue in that case. Microsoft recently launched a new Surface device to meet the needs of those users. Microsoft claims that the Surface Laptop 3 guarantees around 11.5 hours of battery life.

The offer was pretty interesting for most of the Surface fans and they quickly rushed to the stores to buy one. Unfortunately, the excited users later found out that the results were not impressive at all. As a matter of fact, the battery life of Surface Laptop 3 turned out to be average for many of them.

A Surface Laptop 3 user highlighted the problem on social media. The Surface user @ckindel, stated that the laptop’s battery only lasts for 3-4 hours on an average.

Microsoft’s Claim Isn’t Valid For Intensive Activities

The user was running its PC on a brightness setting of 70 – 80 percent. Another user managed to prolong the battery life to 6-7 hours at 50% brightness.

“oof. I got about 6-7 hours at 50% brightness in my testing, but obviously no where near the 11-hour claim (that’s based on the screen set to an unusable 150 nits though, so).”

It is worth noting that the battery is likely to drain faster with intensive activities such as playing games, editing visual media and more. Thus, you should be near to a power outlet, if you are planning to use your Surface Laptop 3 for long hours.

This condition is very unusual because many of us are performing more or less similar activities on a regular basis. People are of the opinion that Microsoft’s claim is only valid for days when your system is idle and this is not a realistic scenario.

Microsoft MVP Barb Bowman pointed out that Microsoft promised to offer the 11.5 hours battery life “on typical Surface device usage”.

“Up to 11.5 hours of battery life based on typical Surface device usage. Testing conducted by Microsoft in September 2019 using preproduction software and preproduction 13.5” Intel® Core™ i5, 256GB, 8 GB RAM and 15” AMD Ryzen™ 5 3580U Mobile Processor with Radeon™ Vega 9 Graphics Microsoft Surface® Edition devices. Testing consisted of full battery discharge with a mixture of active use and modern standby.”

At the moment, there is no solution to this problem, and Microsoft has decided to remain tight-lipped on the matter. If you are one of the affected users, you should reduce your brightness settings and turn off the WiFi when you are not using it.


Alex Schoff

Alex is a technology reporter with a particular interest in Microsoft and Windows. He keeps a close eye on major developments related to Windows 10, Google Chrome, Office 365, and more.
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