Windows 10 May 2019 Update introduced a series of bugs for people around the world. The impact of these issues was large enough that Microsoft ended up spending an entire summer to fix these bugs.
The major feature update didn’t spare the Surface Book 2 and Microsoft placed an upgrade block on these devices from receiving the feature update. A large number of users started reporting that the discrete Nvidia GPU is missing from the Device Manager. Moreover, those games that used the Nvidia GPU failed to launch on their systems. Microsoft mentioned it in the list of Windows 10 version 1903 known issues.
Microsoft has identified a compatibility issue on some Surface Book 2 devices configured with Nvidia discrete graphics processing units (dGPUs). After updating to Windows 10, version 1903 (the May 2019 Update), some apps or games that needs to perform graphics intensive operations may close or fail to open.
Thankfully, Microsoft has finally resolved the issue and lifted the upgrade block that was initially placed back in July. It means that all Surface Book 2 users should now be able to install Windows 10 May 2019 Update without any problem. All you need to do is to install the new firmware updates to fix the discrete GPU bug.
Microsoft released the fix around 10 days ago and many users confirmed that the problem no longer exists for them. The company has now officially confirmed the removal of the upgrade block.
— Dr. Robert 👨⚕️私 (@WatashiFR) October 21, 2019
If you are a Surface Book 2 user, simply visit the Windows Update section to download the latest firmware update on your system.
Firmware Updates Already Available For Surface Pro 7 and Laptop 3
Microsoft’s new Surface Laptop 3 and Surface Pro 7 will hit the stores starting tomorrow. However, the tech giant has already released firmware updates for its flagship devices. Microsoft aims to improve the overall user experience with the release of driver and firmware updates.
Those who have already got the new devices should note that the updates for the Surface Laptop 3 are scheduled for a release tomorrow. Moreover, Surface Pro 7 users can check for updates starting today.
Curious to know more? You can check out the details now on Microsoft’s Surface History website.