Microsoft regularly releases new driver and firmware updates for the Surface family. However, something often goes wrong with almost every release. A similar incident occurred when Microsoft released updates for the different Surface devices including Surface Pro 5, original Surface Book and the original Surface Laptop last year.
The updates introduced some improvements related to Wi-Fi connectivity and Bluetooth. Some users reported that soon after installing the problematic driver update “Marvell Semiconductor, Inc. – Net – 15.68.17013.110”, they can no longer connect to 5Ghz band WiFi.
More specifically, the Surface users encountered an error “Unable to connect to this network” in an attempt to connect to the WiFi. Although the problem was first reported in August 2019, Microsoft didn’t release any fix until now.
Microsoft Begins The Driver Update Roll Out Process
If you are also affected by this problematic driver update, the issue seems to be resolved very soon. Microsoft has finally started to roll out a fix for the Surface WiFi connectivity problem. Some users confirmed that “Marvell Semiconductor, Inc. – Bluetooth – 15.68.17017.115” driver update fixed the problem for them.
According to the reports, the driver update was released for Slow Ring Insiders last week. Apparently, now it seems like the Redmond giant has gradually started to release the update for everyone. A Microsoft Agent reported on Microsoft Answers forum:
“I have a Surface Studio Gen 1 running Windows 10 – 1909 with latest updates and received the Marvell Semiconductor, Inc. – Bluetooth – 15.68.17017.115 and Marvell Semiconductor, Inc. – net – 15.68.17017.115 drivers through Windows update today (1/29/2020). Looks like Microsoft is beginning to push out these drivers for general availability. Hopefully these drivers fix the WiFi and Bluetooth issues so many people are experiencing.”
Another Surface Book 2 user confirmed that the device can now connect to 5GHz Wi-Fi networks.
“Just want to report that with 15.68.17017.115 9/25/2019 has fixed my problem with Surface Book 2. I can now connect with 2.4 or 5g now.”
For those who are interested, you can check for the driver update in the Windows Update section. Once the driver is installed you can find the Controller in the Device Manager. There is no word from Microsoft about the fix, so it’s unclear if the problem has been resolved for all affected users.
For now, you can check for updates to find out that if you are one of those lucky users who got the update.