Huawei Technologies Co.Ltd. is a Chinese multinational networking, telecommunications equipment, and services company and is also the largest telecommunications equipment manufacturer in the world, having overtaken Ericsson in 2012.
While this is a remarkable feat, most people feel that Huawei doesn’t get the recognition it deserves, and rightfully so. With the recent launch of the Mate 20 and Mate 20 Pro: a triple-rear camera setup, the 7nm-based Kirin 980, 40W wired fast-charging capabilities (arguably the best Android smartphone in the market right now) it is hard to leave Huawei out of the limelight. And when that is the case, it is obvious that the company’s products will come under careful observation and necessary scrutiny.
As a result, some issues with the device has started surfacing on the internet. According to reports from several users, it appears that the display on certain Huawei Mate 20 Pro units has a light bleeding issue which causes a very noticeable green tint. While this tint is prominent around the edges of the display, some units have it worse with the green tint taking over the entire display when the screen is dark.
The exact reason for this issue has not been exposed yet but the primary focus is most evidently on the OLED panel. The Huawei Mate 20 Pro uses an OLED panel from either LG Display or BOE (LG EA9151 or BOE R66451). This can be verified with multiple third-party apps from the play store: DevCheck (recommended), etc. While the LG panel has been taking the hits so far, some users also claim that this tint is a result of the glue drying out.
Huawei has indeed acknowledged this issue unofficially. The UK Community Forum Manager (via GSMArena) responded to the complaints with the following comment, “the Mate 20 Pro uses an industry-leading flexible OLED screen featuring special design curved edges for an enhanced visual experience and holding comfort. This may lead to slight discoloration when viewed from different angles.” While this statement is something to hold onto, there has been no official inquiry or report on this matter. Our suggestion to the buyers will be to wait till an official statement is released.
But if you are from Finland then this need not be a matter of concern since Huawei Finland’s Director of Marketing and Communications spoke of the issue. “We are investigating for a long time why a small part of phones has been green in some countries. In Finland, consumers get a new phone without charge if they have a faulty display.” said the spokesperson. So it seems that Huawei Finland is taking responsibility and will accept devices with the faulty screen for replacement.
Only time will tell whether Huawei will take responsibility for this matter and provide some aid to the affected customers.