Microsoft Confirms Skype For Business Outage Causing Connectivity Issues

It seems like Skype for business is currently experiencing outages across the US and other parts of the world. The social media reports suggest that the desktop version of the service crashed for Windows 10 users. Some users were unable to access their accounts, and others encountered problems while making phone calls via Skype.

People from the UK, Italy, Belgium, Asia, Brazil, and the Netherlands reported a high number of issues on Down Detector. Fortunately, the service was restored in different regions within a few hours.

Apparently, the problems are caused by some temporary bug or system glitch. However, there is a possibility that the problem could be caused by a malicious attack on Skype’s server. However, the actual problem that triggered the issue is still unknown.

“My SKYPE was working perfectly earlier. Now it won’t work at all. Every time I click on one of my contacts. The screen blanks out and minimizes.,” a Skype user tweeted.

Another user reported on micro-blogging site Twitter: “@OfficeSupport Skype for Business seems to be down in The Netherlands, cannot connect from different tenants.”

Here’s An Official Confirmation from Microsoft

Microsoft updated the Service Health Dashboard (SHD) with the details of the incident (LY198264) today at 9:48 AM UTC. The Big M confirmed that users are experiencing problems while logging in to their Skype for Business accounts.

The company also explained the problem on the Microsoft Answers forum:

Users already signed into the service are able to make or receive voice calls and send peer to peer messages, however, they may be unable to perform certain write actions. Some of the scenarios impacted for write actions include, but are not limited to; Creating meetings, adding contacts, activating meetings, or creating groups.

Microsoft recommends that Tenant administrators can view the latest updates regarding the status of the problem on the Service Health Dashboard (SHD).

We hope that Microsoft engineers will resolve the issue within a couple of hours. Our team is keeping a close eye on the latest developments and we will update this page accordingly.


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Alex Schoff


Alex is a technology reporter with a particular interest in Microsoft and Windows. He keeps a close eye on major developments related to Windows 10, Google Chrome, Office 365, and more.
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