The OnePlus company started delivering the OnePlus 8 and OnePlus 8 Pro barely 10 days ago, and end-buyers of the premium Android smartphones claim they have already started noticing weird display issues such as green tints, black crushes, low brightness issues, etc. As expected, OnePlus has merely started accepting customer complaints and promised to issue an update that would include a fix for the multiple display issues. It is not clear if OnePlus will start accepting requests for returns or exchanges for the premium-priced Android smartphone.
The OnePlus 8 and OnePlus 8 Pro have just started arriving in the hands of average smartphone users after spending several weeks receiving great reviews from popular and reliable tech publications and YouTube personalities. While none of the reviewers spotted any anomalies within the latest OnePlus Android smartphones, quite a few end-buyers have come forth on multiple social media platforms, including OnePlus’ own forum to complain about weird display issues plaguing their purchases.
In case you missed it: The OnePlus 8 Pro has the best display we’ve ever tested https://t.co/M14NbjiLBR
— Android Authority (@AndroidAuth) April 22, 2020
OnePlus 8 Smartphone Users Have Started Complaining About Facing Display Issues:
The OnePlus 8 Pro features a 6.78-inch QHD+ 120Hz AMOLED display that can hit a maximum of 1,300 nits of brightness. The OnePlus 8 sports a slightly smaller 6.55-inch FHD+ Super AMOLED display with a refresh rate of 90Hz.
This is just some of what we packed into the OnePlus 8’s slim 6.55” display: HDR10+. 1100 nits brightness. Color accuracy with JNCD down to just 0.4, the best in the industry.
But of course to really do it justice you’ll have to see it for yourself. pic.twitter.com/m244xf6SOx
— Pete Lau (@PeteLau) April 22, 2020
The OnePlus 8 Pro is the first smartphone from OnePlus with a blazing fast 120Hz display. The company also claims it is the first phone with a 10-bit display capable of displaying all 1 billion colors. The OnePlus 8 Pro is certainly well within the Flagship Android Smartphone category after the previous iterations were branded as ‘Flagship Killers’.
— Techison (@techisoncom) April 22, 2020
Several early adopters of the OnePlus 8 Pro, claim they are experiencing multiple display issues including green screen and ‘black crush’ issues on their units. Apparently, the issues are quite noticeable when the display is at 120 Hz and the brightness is low at around 5 to 15 percent. Under such circumstances, apps with higher-level blacks display inconsistency in colors. Simply put, the edges appear darker and the whole background seems nonuniform.
Cool display defect on brand new OnePlus 8 Pro. pic.twitter.com/7oHuI0elEe
— CJ (@N805DN) April 23, 2020
It is important to note that the AMOLED screen with a 120Hz refresh rate is an industry first. Hence it is quite likely that OnePlus may still have some software issues to figure out and ensure apps, websites, and all other content is displayed accurately on a screen with a very high refresh rate. Most smartphones available today feature a screen with a 60 Hz refresh rate. Moreover, the refresh rate is consistent with LCD as well as AMOLED screens. This makes calibration and color-matching simpler and more uniform. Several smartphone makers are gradually introducing higher refresh rate screens including 90 Hz and above.
Display Issues On The Latest OnePlus 8 Pro Caused By Software Glitches Or High Refresh Rate?
The majority of the users who faced screen issues on the latest OnePlus Android smartphones noted most of the issues disappear or reduce significantly after the refresh rate is reduced from 120 Hz to 60 Hz. Hence it is quite possible that the OnePlus 8 Pro and the OnePlus 8 smartphones need some software tweaks to address the display issues.
One pic shows three screen issues of one plus 8 pro. Dark status bar, green screen, and the shadow of fingerprint sensor pic.twitter.com/kEGhrxBPRz
— MebiuW (@MebiuW) April 23, 2020
Apart from acknowledging customer grievances, OnePlus hasn’t said anything on this matter. The muted response is understandable considering most markets are yet to get the OnePlus 8 Pro. In case the weird display issues start appearing in OnePlus smartphones across multiple markets, it could be a huge quality problem for the company.
— RPRNA (@RPRNANews) April 22, 2020
Only a few of the buyers of the latest OnePlus 8 smartphones have decided to send back their devices. They must be hoping OnePlus will offer them a replacement. Even if OnePlus decides to replace the units, it is advisable to hold on purchasing the latest OnePlus smartphones, especially the OnePlus 8 Pro for a few weeks.