Fix: Office 365 error code 12152-4

Error code 12152-4 indicates that Office 365 cannot be installed. The issue is most commonly seen on MiFi connections where the IP address scheming is IPv6. The IPv6 settings of the network adapter prevents the system from downloading and installing Office 365.

Office 365 errors do not indicate any specific cause; the fixes and solutions are based on user experience and research.

In order to fix the issue follow these steps below:

1. Hold  the windows key and press R


2. Type ncpa.cpl and click OK

3. Right click your network adapter and select Properties


4. Uncheck Internet Protocol Version 6 (TCP/IPv6) and then click OK.


5. Now re-run the setup and it should install fine.

Kevin Arrows
Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.

Expert Tip

Fix: Office 365 error code 12152-4

If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption. You can download Restoro by clicking the Download button below.

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