Microsoft

Microsoft takes Swift Action: Releases Fix for Outlook 2010 Crash-on-Startup Problem

Microsoft has been in the limelight since the last few months, first due to its unprecedented delay in releasing October update and then because of how its delayed update had loads of issues and problems. Various problems arose in Outlook 2010, Office 365 and other applications. A few updates even had to be withdrawn immediately after their release. Microsoft vowed to gradually fix all these issues one by one.

Now the software giant released a small supplement to November 2018 Patchday on 21st November which fixed the Outlook 2010 crash being provoked by a previous update. The security update KB4461529 was supposed to close various vulnerabilities for Outlook 2010 SP2 which ‘could allow remote code execution if a user opens a specially crafted Office file.’ However after the update, Outlook 2010 began crashing at startup. Microsoft quickly acknowledged the issue and mentioned it in the support documents for the startup: ‘After you install the 64-bit version of this security update, Outlook may crash on start-up.’ In spite of these crashes, Microsoft warned its users against removal of this security update. Instead, users were recommended to try Outlook Web Access until a solution or a fix was released.

The sole purpose of this recent update is to fix the Outlook startup crash. According to Microsoft Support,

‘This update fixes the following issue:

After you install the 64-bit version of security update 4461529, Outlook 2010 may crash on startup.’

It is important to note that this recent update/fix is presently only meant for MSI Edition of Office 2010 and not for Office 365 Home. Microsoft stated, ‘Be aware that the update in the Microsoft Download Center applies to the Microsoft Installer (.msi)-based edition of Office 2010. It doesn’t apply to the Office 2010 Click-to-Run editions, such as Microsoft Office 365 Home.’

No further fixes are yet available for non-security updates of Outlook 2010 which were withdrawn by Microsoft owing to crashes in Access and other apps. The only possible workaround to them was uninstalling the updates.

In order to download and install the recent Outlook 2010 update manually, users can visit Microsoft’s download center and download update KB4461585 for 64-bit version of Outlook 2010. In case the users are unaware regarding the platform that they are running, they can check it here.

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