Some Windows 10 Users Can No Longer Download Apps From Microsoft Store

People have been reporting several annoying bugs since Microsoft released Windows 10 1909 back in November last year. In fact, most of the problems were regarding the new search experience introduced in the File Explorer.

Luckily, this time the number of issues reported by Windows 10 users was less as compared to the previous feature updates. However, there are some frustrating bugs that continue to haunt those who upgraded their machines to Windows 10 1909.

Windows 10 Users Struggling To Download Apps

It seems like the latest feature update broke Microsoft Store. Some people who installed the update can no longer download any app on their PCs. One user described the problem in the following manner:

“I cannot download any app after recent update 1909, i tried to sign out and re sign in but that didnt work, WSreset didnt work either. BTW the apps i owned have “install” option instead of “Get” which can be redownloaded but that “Get” button is not working at all.”

If you have noticed a similar problem on your computer, you aren’t alone. It’s a temporary glitch on Microsoft’s end, and many other users are experiencing the same issue. Moreover, Microsoft is already aware of the bug and plans to release a fix very soon.


Although a fix is currently under development, some users confirmed that the issue was quickly resolved with the help of a workaround. If you can’t download the app from the Microsoft Store app, follow these steps:

  1. Open Microsoft Store in your web browser and search for the app that you want to install.
  2. Now click the “Add to cart” option.
  3. At this point follow the on-screen instructions to view your cart. You can also access it from this link.
  4. The specific app should now appear in your Library.
  5. Check out and open the Microsoft Store app on your PC. Go to your Library and click the “Install” button.

You can now follow the same procedure to download as many apps as you want on your Windows 10 system. It seems Microsoft might take a few more weeks to release a patch. Thus, it is recommended that you should report the problem on the Feedback Hub to highlight this issue.

Alex Schoff
Alex is a technology reporter with a particular interest in Microsoft and Windows. He keeps a close eye on major developments related to Windows 10, Google Chrome, Office 365, and more.