Microsoft Confirms Windows 10 May Update Install Blocked On Zebra Rugged Tablets

Microsoft has placed a new upgrade block for Zebra XSLATE B10 rugged tablets. The users of those tablets can no longer update to Windows 10 version 1809 or Windows 10 version 1903 and 19H1.

The Redmond giant warned that your touchpad may stop working once you restart the device. The decision was made after Microsoft received multiple reports from Windows 10 users. Microsoft’s engineers are currently working to resolve the issue and it will be rolled out to all affected devices in the next release.

Microsoft is currently investigating the issue and the company has strictly recommended that you avoid manual installation of the update from the Windows Update Section. Moreover, Media Creation Tool should not be used as well to install the update until a patch is available.

Zebra and Microsoft have found incompatibility issues with Windows 10, version 1903 or Windows 10, version 1809 and the Zebra XSLATE B10 tablets. In some circumstances, touch may stop working on the devices after restarting the device.

To safeguard your update experience, we have applied a compatibility hold on these devices from installing or being offered Windows 10, version 1903 or Windows 10, version 1809.

Zebra acknowledged the bug in its support article and suggested that you keep visiting the page for additional information.

Major Windows 10 version 1903 Bugs Fixes This Month

According to Microsoft’s support articles, the bug fixes for four major issues are going to land this month.

Windows Sandbox Fails To Start

May 2019 update introduced a new problem for Windows 10 users. They experienced some problems while launching Windows Sandbox on their systems. Microsoft promised to release a fix by the end of this month. This issue has been resolved for Insiders enrolled in the Release Preview Ring.

Intel Storage Drivers Compatability Issues

A good number of users were unable to install May 2019 Update due to some incompatible Intel RST drivers. Microsoft is already investigating the issue and a patch is expected later this month. The upgrade block will be lifted at that time.

MIT Kerberos Realms Connected Devices

This problem mainly targeted enterprise users, as they were unable to boot those Windows 10 devices that were using MIT Kerberos realms. If you are one of those who are affected by these issues, you need to wait until Microsoft releases the corresponding patches.

Alex Schoff
Alex is a technology reporter with a particular interest in Microsoft and Windows. He keeps a close eye on major developments related to Windows 10, Google Chrome, Office 365, and more.