Microsoft has placed a new upgrade block for Zebra XSLATE B10 rugged tablets. The users of those tablets can no longer update to Windows 10 version 1809 or Windows 10 version 1903 and 19H1.
The Redmond giant warned that your touchpad may stop working once you restart the device. The decision was made after Microsoft received multiple reports from Windows 10 users. Microsoft’s engineers are currently working to resolve the issue and it will be rolled out to all affected devices in the next release.
Microsoft is currently investigating the issue and the company has strictly recommended that you avoid manual installation of the update from the Windows Update Section. Moreover, Media Creation Tool should not be used as well to install the update until a patch is available.
Zebra and Microsoft have found incompatibility issues with Windows 10, version 1903 or Windows 10, version 1809 and the Zebra XSLATE B10 tablets. In some circumstances, touch may stop working on the devices after restarting the device.
To safeguard your update experience, we have applied a compatibility hold on these devices from installing or being offered Windows 10, version 1903 or Windows 10, version 1809.
Zebra acknowledged the bug in its support article and suggested that you keep visiting the page for additional information.
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