Fix: Lifecam.exe Fails to Initialize ‘cannot continue’

The Lifecam.exe Initialization error is typically encountered when Windows users attempt to launch or install LifeCam HD-5000, Lifecam VX-6000, VX-3000 and VX-2000 models. Upon investigating the Windows Event Viewer for more detailed error log information, affect users have discovered a “Faulting application name error” pointing towards the LifeCam.exe executable.

Startup error when launching the Lifecam.exe software

As it turns out, the issue is most likely being caused by an outdated firmware version of LifeCam facilitated by an incompatibility with the user’s OS version. To resolve this, you will need to install the latest firmware supplied by Microsoft according to your LifeCam webcam model. You can also try updating the main Lifecam driver manually.

However, a lot of affected users have reported certain conflicts between Lifecam and ASUS AI Suite. To work around this inconvenience, you will need to update ASUS AI Suite to the latest build or uninstall it altogether.

Other potential causes that might cause the “Faulting application name error” is a severely outdated JAVA version or a startup error caused by a USB 2.0 port.

Method 1: Installing the latest firmware for LifeCam

If you see that the issue is inconsistent (it only happens when launching LifeCam executable, but the functionality of the camera works fine in Skype and other apps) it’s probably due to an outdated firmware version.

Most affected users that we’re trying to get the Lifecam.exe Initialization error resolved have confirmed that they managed to fix the issue by uninstalling their current software via Programs and Features and then installing the latest firmware update for Lifecam from Microsoft’s official download page.

Here’s a quick guide on how to do this and resolve the Lifecam.exe Initialization error or Faulting application name error: 

  1. Press Windows key + R to open up a Run dialog box. Next, type ‘appwiz.cpl’ inside the text box and press Enter to open up the Programs and Features menu.
    Type appwiz.cpl and Press Enter To Open Installed Programs Page
  2. Once you manage to get inside the Programs and Features screen, scroll down through the list of installed applications and locate the LifeCam HD installation. When you see it, right-click on it and choose Uninstall from the newly appeared context menu.
  3. Inside the uninstallation screen, follow the instructions to complete the uninstallation, then restart your computer.
  4. After the installation is complete, restart your computer and access this link here after the next startup sequence is complete.
  5. From the list of firmware revisions available for LifeCam, download the one associated with your LifeCam model.
    Downloading the appropriate LifeCam firmware version
  6. Once the installation executable has been downloaded, open it and follow the on-screen instructions to complete the installation.
  7. Once the installation is complete, restart your computer and see if the issue is resolved at the next system startup.

In case you’re still encountering the same ‘Lifecam.exe fails on Initialization’ error, move down to the next potential fix below.

Method 2: Updating the drivers with Device Manager

If you noticed that the Lifecam webcam doesn’t work in different circumstances (when launching Skype or other apps that use the webcam), it’s most likely due to a driver issue. This is typically encountered right after the user tries to install an older Lifecam driver via a traditional media such as a CD or DVD.

If you’re using Windows 7, Windows 8.1 or Windows 10, you can correct this issue automatically by using Device Manager to force the WU component into updating the webcam driver to the latest version compatible with your OS.

In case the issue is being caused by some kind of driver incompatibility, this issue should be resolved automatically after a computer restart.

Here’s a quick guide with you to update the Lifecam.exe drivers in order to fix the ‘Lifecam.exe fails on Initialization’ error:

  1. Press Windows key + R to open up a Run dialog box. Next, type ‘devmgmt.msc’ and press Enter to open up Device Manager.
    Running Device Manager

    Note: In case you’re prompted by the UAC (User Account Control), click Yes to grant administrative privileges.

  2. Once you’re inside Device Manager, scroll through the list of installed devices and expand the drop-down menu associated with Cameras. With the menu expanded, right-click on the entry associated with LifeCam and click on Update driver from the newly appeared context menu.
    Updating the LifeCam camera driver
  3. Once you get to the next menu, click on the entry associated with Search automatically for updated driver software.
    Searching automatically for newer driver software
  4. Wait until the scan is complete. If a new driver version is found, follow the on-screen prompts to download and install the update.
  5. Once the operation is complete, restart your computer and see if the issue is resolved at the next computer startup.

In case the issue was not resolved after updating to the latest LifeCam driver or your driver version was already the latest, move down to the next potential fix below.

Method 3: Update / Uninstall ASUS AI Suite (if applicable)

As it turns out, this particular issue can also occur due to some kind of conflict between the LifeCam camera driver and older versions of the ASUS AI Suite.

In case this scenario is applicable and you have ASUS AI suite installed on your computer while trying to use Microsoft LifeCam, you need to eliminate the conflict one way or another.

To do this, you can either remove the piece of software from ASUS altogether or you can ensure that you’re using the latest version available (ASUS released a patch that fixes the inconsistency).

Here’s a quick guide on uninstalling the current ASUS AI Suite and then downloading and installing the latest version in order to eliminate the conflict with Microsoft LifeCam:

  1. Press Windows key + R to open up a Run dialog box. Next, type ‘appwiz.cpl’ inside the text box and press Enter to open up the Programs and Features window.
    Typing in “appwiz.cpl” in the Run prompt
  2. Once you’re inside the Programs and Features screen, scroll down through the list of installed applications and locate your ASUS AI Suite installation. When you see it, right-click on it and choose Uninstall from the context menu to begin the uninstallation procedure.
    Uninstalling the current ASUS AI suite
  3. Inside the uninstallation screen, follow the on-screen instructions to complete the uninstallation, then restart your computer.
  4. If you want to install the patched version of ASUS AI Suite (the version that doesn’t conflict with Microsoft LifeCam) visit this link (here), select the appropriate OS and download the latest version.
  5. Once the download is complete, open the installation executable and follow the on-screen prompts to complete the installation of the latest version of ASUS AI Suite.

In case this method didn’t resolve the issue for you, move down to the next potential fix below.

Method 4: Plugging the camera into a USB type 3 slot (if applicable)

As it turns out, newer LifeCam models might trigger startup errors when forced to work with USB 2.0 slots when USB 3.0 is available.

If you’re encountering this issue when the camera is plugged into a USB2 Slot on a computer with USB3, try unplugging the camera and plugging it into the newer USB format (USB 3.0). After you do this, let the driver installed on that USB hub, then restart your computer.

Plugging the keyboard into a 2.0 or 3.0 USB port

After the next computer startup is complete, launch the LifeCam application once again and see if the issue is now fixed.

In case the issue is still occurring (even when the camera is plugged into USB 3.0) or this scenario wasn’t applicable, move down to the next method below.

Method 5: Update Java version

As some affected users have reported, this issue can also be caused by some outdated JAVA elements that are not compatible with the newer LifeCam version.

Some affected users that we’re encountering the same issue have reported that they were able to fix this particular issue by using the Verify Java and Find Out-of-Date utility. After running this web-based check, installing the update Java environment and restarting their computer, most affected users have confirmed that they no longer had issues launching the Microsoft LifeCam.exe.

Here’s a quick guide on updating the Java environment to the latest version using the Verify Java and Find Out-of-Date utility:

  1. Open your default browser and visit the following link (here).
  2. Once you get to the correct location, click on Agree and Continue.
    Continuing with the Java update installation
  3. If you have any outdated versions of Java that need to be uninstalled, the setup will prompt you to uninstall them. To do so, simply follow the on-screen prompts, then restart your computer.
  4. Once the next startup is complete, visit this link (here) and download the latest available version of Java by clicking on Agree and Start Free Download.
    Download the latest version of Java
  5. Once the installation executable is downloaded, open it and follow the on-screen prompts to complete the installation of the latest Java version.
    Install the latest Java version
  6. When prompted, restart your machine and see if the issue is resolved at the next machine startup.

In case the same ‘Lifecam.exe fails on Initialization’ error is still occurring, move down to the final potential fix below.

Method 6: Using a System Restore point

If none of the methods below have allowed you to bypass the ‘Lifecam.exe fails on Initialization’ error, it’s very likely that a recent machine change such as a driver installation, installed update or an AV scan has ended up interfering with the main Lifecam.exe application.

If you suspect this scenario is applicable but you have no way of pinpointing the issue, the easiest way to resolve the problem is by using the System Restore utility to revert your computer back to a state when this problem was not occurring.

By default, every recent Windows version (Windows 7, Windows 8.1 and Windows 10) is configured to create and store new restore snapshots regularly (during important system events). Unless you modified the default behavior (or a 3rd party did it for you), you should have plenty of System Restore points to choose from.

But before starting this process, it’s important to understand that once you go through with it, every change that you made to your system since that restore snapshot was created will also be lost. This includes any installed applications, games and any other system updates that might have got installed during that period.

If you are aware of the consequences and you are prepared to use System Restore, here’s a quick guide on using it to restore your computer back to a healthy state when this problem was not occurring:

  1. Press Windows key + R to open up a Run dialog box. Next, type ‘rstrui’ and press Enter to open up the System Restore menu.
    Opening the System Restore wizard via Run box
  2. Once you get past the initial System Restore screen, click on Next to advance forward to the next menu.
    Using System Restore
  3. Once you get to the next screen, start by checking the box associated with Show more restore points. Next, start by comparing the dates of each saved restore point and select one that is dated before the apparition of this issue.
    Restoring your system to a previous point in time

    Note: Avoid selecting restore points older than 1 month to avoid a lot of data loss.

  4. Once the correct system restore point is selected, click Next to advance to the final menu.
  5. When you get to this step, the utility is ready to go. To launch it, simply click on Finish and wait for the process to start. After a couple of seconds, you will be prompted to restart. When you see this prompt, follow through and wait for the next startup to complete.
    Starting the System Restore process
  6. After the next startup is complete, the new state should already be mounted. Repeat the action that was previously causing the ‘Lifecam.exe fails on Initialization’ error and see if the issue is resolved.
Kevin Arrows
Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.

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Fix: Lifecam.exe Fails to Initialize ‘cannot continue’

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