The latest Intel Display Driver being delivered through Windows Update to Windows 10 1903 is apparently causing some weird display issues in several computers. The display abnormalities are noticeably visible in the pop-up dialogue boxes as well as the tiles in the Start Menu. The workaround to the issue is quite simplistic, but it is not clear if the issue is widespread. Microsoft is yet to officially acknowledge the weird display aberrations, and hence, there’s no confirmation about an upcoming permanent fix.
Microsoft recently released a noticeably large Cumulative Update for multiple versions of the Windows 10 operating system. However, the latest, stable release of the operating system doesn’t feature in the list. Now Microsoft has released a rather small update, officially tagged as KB4517389, which reported contains Intel Display Driver Update 126.96.36.19957. A few users have observed that installing this update on the Windows 10 1903 version, results in weird visual behavior. The abnormalities appear randomly and across multiple applications such as Google Chrome, Microsoft Edge web browser. A Twitter user reached out to Microsoft Support, and the officially recognized twitter handle offered a rather cryptic response that did not acknowledge the issue but assured to look into the same.
Let's check all the possible factors that's causing the issue after the update, Sai. We have to know the troubleshooting steps that you've done on your end first, so we can skip those and proceed with the things that you haven't done yet.
— Microsoft Support (@MicrosoftHelps) October 14, 2019
Latest Intel Display Driver Causing Pixilation And Other Visual Abnormalities On Select Windows 10 Installations Only?
The latest Intel Display Driver bears the version number 188.8.131.5257 and is included in the KB4517389 Cumulative Update. A few users have come forth on Microsoft’s Community Forum, claiming the Intel Driver Update causes weird visual behavior. However, the update doesn’t necessarily break anything or give a Critical Error. Simply put, the affected Windows 10 installations remain completely operational, except for the the weird visuals.
One user on Reddit reported Chrome becoming blacked out and Edge browser crossing out images and search boxes. Other users claim the update causes an issue that shows ‘X’ lines on every app and dialog and links. Some other issues include images with large triangles in MS Word, Google Chrome browser goes black, and there are ‘X’ crosses on internet explorer.
— WinCentral (@TheWinCentral) October 17, 2019
Incidentally, the visual glitches issue in Windows 10 1903 doesn’t seem to be widespread. In other words, only a small number of Windows 10 1903 installations appear to be suffering from the visual glitches. Moreover, as the issue doesn’t appear to be serious or widespread, there’s no immediate investigation, confirmation or response from Microsoft.
Currently, the simplest and most effective method to fix the display issue is rolling back to the previous version of the Intel Display driver on Windows 10 1903 versions. The older version of the Intel Display driver is 184.108.40.20619, and it currently works fine. Although this solution works, it is necessary to pause updates. Users can now pause updates for up to 35 days if they have installed the Windows 10 May 2019 Update. The method is as follows:
Press Win + I to bring up the Settings Page
Click “Update & Security”
Click “Pause updates for 7 days”
Repeat to pause updates for up to 35 days as desired
Of course, if users who want to resume updates for their affected machine, simply click on “Resume updates” on the Windows Update screen which will then force an immediate check for available updates.