Several Windows users are taking extra security measures after their Antivirus alerted them of a Virus software (Win32:BogEnt) that has been successfully removed from their machine or moved to the quarantine folder. The virus prompt is exclusively reported to occur with 3rd party Antivirus suite (AVG and McAfee are most commonly reported). The issue is not exclusive to a certain Windows version since it’s reported to occur on Windows 7, Windows 8.1 and Windows 10.
Is the Win32:BogEnt security threat Real?
Just from the get-go, you should know that the Win32:BogEnt virus is often linked with false-positives triggered by 3rd party antivirus suites. However, that doesn’t mean that the security threat is not real and is not putting your system in danger.
That’s why we encourage you to take the appropriate time to investigate the issue thoroughly before labeling the prompt as a false positive.
We investigated this particular issue by looking at various user reports and the resolution strategies that are commonly being used in this scenario. As it turns out, there are several different scenarios that might lead to this security warning:
- Steam false positive – If you get this error message while trying to open or update your Steam client, there’s a very high chance that you’re dealing with a false-positive. If this scenario is applicable to your current situation, you should proceed by switching to a different AV client and see if the security alert is still occurring.
- Real virus infection – In case you determine that the security threat is real, there are a series of steps that you’ll need to follow in order to ensure that the infected files are completely eliminated (Method 2). In this case, a Malwarebytes scan should resolve the issue completely.
If you’re currently looking for steps that will allow you to determine if your security warning is real or not, this article will provide you with some troubleshooting steps. Down below, you’ll find a series of investigation methods that we’ve created based on various user reports and advice from security researchers.
For the best results, we advise you to follow the methods in the order that they are presented. If you find any method that is not applicable, disregard it and proceed with the next method below.
Method 1: Repeating the scan with a different AV
If you’re encountering this issue when trying to update or open Steam, it’s very likely that you’re dealing with a false-positive – This is almost a given fact if you’re using Avast or AVG as the active security suite. There’s no official explanation on why this occurs, but false positives in relation to Steam have been happening with Avast and AVG for years.
Update: An Avast representative has confirmed that a false positive might occur with Steam due to their heuristic analysis due to the way their hotlading works.
To ensure that you’re not dealing with a false positive, we encourage you to get rid of your current 3rd party AV and repeat a scan with the default antivirus suite (Windows Defender). To ensure that you completely remove your current 3rd party AV suite along with any leftover files, follow this article (htlere).
After you’ve uninstalled and removed any leftover files from your 3rd party AV, restart your computer and follow the steps below to initiate a scan with the default Windows Defender:
- Press Windows key + R to open up a Run dialog box. Then, type “ms-settings:windowsdefender” and hit Enter to open the Windows Security tab of the Settings menu.
- Once you get to the Windows Security tab, click on the Open Windows Security button at the top of the screen.
- From the main Windows Security menu, click on Virus & threat protection from the pane on the right.
- Inside the Virus & threat protection window, click on Scan Options (under Current threats).
- When you get to the Scan options menu, select the Full scan toggle and click on Scan now to initiate the scan.
- Wait until the procedure is complete and see if you still get the same virus alert. If you do, it means that you weren’t dealing with a false-positive.
Note: If Windows Defender is also finding the same security threat, we encourage you to continue with the next method below (to confirm that the virus infection is removed entirely)
If this procedure hasn’t revealed a security threat or the scenario wasn’t applicable to your current situation, move down to the next method below.
Method 2: Using Malwarebytes to remove the infection
If Method 1 eliminated the possibility of a false positive, it’s time to take the necessary steps to ensure that you remove the malware threat from your computer. If the threat is confirmed to be real, Win32:BogEnt is a type of volatile malware known to create havoc on infected computers.
There are different variations of this virus. The least dangerous versions will only push annoying adware, while the most severe versions have the potential of disabling your computer altogether.
Based on our personal experience and what most security researchers are saying, Malwarebytes is one of the security scanners that can be used to identify and remove security threats of this kind. Please follow this article (here) on initiating a deep virus scan with Malwarebytes security scanner.
After the scan is complete, see if you any security threats have been identified. If that’s the case, follow the on-screen prompts to remove them from your computer then restart your computer manually if you’re not automatically prompted to do so.