QuickBooks is an accounting-related software that has been developed and distributed by “Intuit”. The software is aimed at helping small and medium-sized businesses by making the accounting process easier. It also provides many other options as well to provide cloud-based support. However, quite recently, a lot of reports have been coming in where users are encountering the “Error Code -6098,0” while trying to sign in.
This error also states that it is being caused due to multi-user access to the files and prevents the user from signing in. In this article, we will discuss some of the reasons due to which it might be triggered and also provide viable solutions to fix it completely. Make sure to follow the instructions carefully and accurately to avoid conflict.
What Causes the “Error Code -6098,0” on QuickBooks?
After receiving numerous reports from multiple users, we decided to investigate the issue and devised a set of solutions to fix it completely. Also, we looked into the reasons due to which it is triggered and listed them as follows.
- Hosting Configuration: In some cases, the hosting for the software might not be configured properly due to which this issue might arise. The hosting needs to be configured in such a way that the computer on which the files are present is the host and not the workstations.
- Fewer Privileges: If the user that is trying to access the files doesn’t have enough privileges, this error might be triggered. QuickBooks recommends that all users trying to access files on their servers must at least have PowerGroup Privileges.
- Switching Users: Sometimes, QuickBooks might be running in the background and the user might switch User Accounts. The files will now become inaccessible for the user due to a security violation. QuickBooks recommends that you switch accounts only when the software isn’t running in the background or else it might trigger this error
- Disabled Service: Some users disable certain services to increase their performance or in some cases, certain services are disabled on their own by Windows. If the QuickBooks Service has been disabled, this error might be triggered. QuickBooks requires all the services to be running properly to function correctly.
Now that you have a basic understanding of the nature of the problem, we will move on towards the solutions. Make sure to implement these in the specific order in which they are represented to avoid further escalation of the issue.
Solution 1: Enabling Service
If the “QBFCMonitorService” is disabled by the user or by Windows, this error might be triggered. Therefore, in this step, we will be opening up the service management window and enabling the service. For that:
- Make sure all instances of QuickBooks are closed before proceeding.
- Press “Windows” + “R” keys to open the Run prompt.
- Type in “services.msc” and press “Enter” to open the Service Management window.
- Scroll down and double-click on the “QBFCMonitorService” entry.
- Click on the “Startup Type” option and select “Automatic”.
- Click on the “Start” button to launch the service.
- Do the same for all the services related to QuickBooks.
- Check to see if the issue persists
Solution 2: Changing Hosting Configuration
If you are currently on a server that has been hosted by a workstation and the files that are to be accessed are on a different computer, then it is recommended to host it from the computer that contains the files that are to be made accessible. According to QuickBooks, the hosting has to be done from the computer that is storing the files.
Solution 3: Rebooting Computer
In some cases, if you are facing the “Error Code -6098,0” while trying to sign in or while accessing some files, it is recommended that you just reboot the computer and try to access them again. The application can get glitched in some cases and prevent the user from accessing it. A simple reboot might allow the user to be able to access the required files.
Note: If you aren’t in at least the “PowerGroup” level of privileges, you might face this issue indefinitely until you are bumped up to the required privilege level. Therefore, it is recommended to ask your management for a higher privilege level if the error remains persistent.