A few users have reported that whenever they try to install a game from the Epic Store, they end up seeing the error code DP-06. This error is typically encountered on Windows 10.
After investigating this problem in-depth, it seems like there are a few common scenarios that might lead to the appearance of this error when installing certain games with DRM systems. Here’s a shortlist of possible culprits that cause this Epic Error Code DP-06:
- User Permission Issue – Some users have managed to fix the issue by running the program with administrative privileges. This suggests that one of the most common causes that will trigger this error code is a permission issue. In this case, you can fix the problem by forcing the Epic Store to run with admin access at all times.
- Read/write access problem – A few users have said that the read/write access might be unchecked by default which might create issues when new files are being passed through the launches. In this case, the solution lies in giving permission for your active username inside the Properties menu.
- Unexpected game location – Some users that have been running 64-bit versions of Windows 10 have confirmed this issue can also occur due to the fact that the Epic Launcher expects a different location than the one where their game is actually installed in. In this case, you can resolve the issue by changing the location of the game folder.
Now that you are aware of the possible causes for this problem, here’s a list of methods that might help you fix this problem.
Method 1: Run this program as an Administrator
Since this particular issue is mostly associated with a permission issue, you should start this troubleshooting guide by ensuring that the Epic Games launcher has the correct permissions to launch and modify games files.
A lot of users have reported that they managed to fix this issue by forcing the Epic launcher to run with admin access.
Here are the steps on how to run the Epic Games Launcher as an administrator on Windows 10:
- The first thing to do is to close the Epic Games Launcher from the taskbar by right-clicking the launcher’s icon, and then click on Exit.
Exiting the Epic Game Store - After you closed the launcher locate the Epic Games Launcher, right-click on it, and then open the Properties menu from the context menu that just appeared.
Accessing the Properties screen - After the Properties menu is open, click on Compatibility.
- Then check the box where it says Run this program as an administrator.
Running the Program as Administrator - After that, click on Apply to confirm your changes, then close the menu and open the Epic Games Launcher to see if the Error Code DP-06 still occurs.
If the same issue still occurs when you attempt to launch certain games via the Epic Games store, move down to the next potential fix below.
Method 2: Verify the Read/Write access to the folder
If the first method above was a bust, the next thing you should troubleshoot for is a read/write access issues that might prevent the Epic Store from managing certain game files.
Some users have reported that the read/write access to the folder was unchecked by default so they had to check the box located in the Properties menu to resolve the issue.
After they gave permission to the folder, the launcher worked properly and the error stopped from appearing.
If you suspect the same scenario is applicable to your particular situation, here are the steps on how to set the read/write access to the folder:
- Firstly, you’ll need to locate the Epic Games Launcher.
- After that, right-click on the icon and select Properties.
Accessing the Properties screen - When the Properties menu appears on your screen, select the Security tab.
Accessing the Security tab - In the Security tab, go to the Group and user names and search your username inside that list.
- Click on your username, and under that list, there is a box with the name Permissions for (your username).
- Check if there is a check below Allow besides Read and Write.
Configuring the Read and Write permissions Note: If the list is not accessible, click on Edit and change the permission by checking the boxes specific for your username, and after that, apply your changes.
- Then, click on Apply if you’ve done any changes, and test your Epic Games Launcher again to see if the error code DP-06 still occurs.
If neither of these two options worked, check below for the last potential fix.
Method 3: Change the Location of the Folder
As it turns out, if you are using a 64bit version of Windows 10, Epic Games might assume that the normal installation is in “C:\Program Files\Epic Games“, but in reality the game is located in a different location.
Several affected users that where also dealing with the error code DP-06 have reported that you should be able to fix the issue by switching the location of the folder to “C:\Program Files (x86)\Epic Games“.
Note: This method will only work for you if you are running a 64bit Windows version.
If you don’t know how to change the location of the folder, follow the steps below:
- Launch the installation of the game you want to install.
- When it gives you the option to choose where to install the game, click on Browse and search and select the “C:\Program Files (x86)\Epic Games” folder.
- After that, click on Install and proceed with the remaining installation prompts.
Choosing a custom install location
