Guerrilla Games Respond to Complaints about the PC Port of Horizon Zero Dawn

"We are investigating your reports as our highest priority"

Horizon Zero Dawn was undoubtedly a technical masterpiece when it launched on the PlayStation 4 back in 2017. The game features a beautiful presentation of a post-apocalyptic world and a compelling story that tries to address everything around the world from the debacle in the past to the challenges in the present. On top of that, the combat and stripped-down RPG mechanics are the strong suits of the game.

Despite controversies revolving around the price, the long-awaited PC port of the game released on Steam and Epic Games store on 7th August. Almost all users experience a rather odd behavior from the game. The game that runs seemingly fine on one machine crashed on another machine with similar specifications. It is very similar to the PC port of Red Dead Redemption 2 during its earlier days. Despite the praise that the game has been receiving due to its story, gameplay, and presentation in general, it currently has ‘mixed’ reviews on the Steam.

According to Eurogamer, the 35GB day one patch does not seem to solve any of the problems faced by players. These problems include random crashing and faulty optimization phase that breaks the game if the storage is on the lower side. Whenever you try to play the game on 4K on the fullscreen mode, it renders on 4K downscales into 1080p and then upscales to present a 4K image that invariably affects the textures of the game. Although playing on windowed mode seems to resolve the issue.

Guerrilla Games, the developer of the game, has issued a statement in response to the complaints. They said, “We are investigating your reports as our highest priority. We appreciate those who have already taken the time to report their issues on Steam, Reddit, or via our website. If you are still encountering crashes or bugs, please continue to use those spaces, or refer to our FAQ if you are unsure of how to proceed. Your reports are, and have already been, incredibly helpful for our teams.

It means the developers are actively investigating the game-breaking bugs in the game. We may also see a patch that will resolve some of the problems, if not all, very soon.

Mohsin Naeem
Mohsin is a budding writer who has a thing for PC hardware and gaming. He has been building computers according to the need of his clients and is well versed in the area. He is an economics major and the analytical skills he learned from his academics adds to his writing and gives him a unique way to observe the tech industry.