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Fix: Windows Creators Update Fail with Error 0xc1900208

Some Windows users have encountered the error 0xc1900208 while trying to upgrade to Windows 10. Just so you know, this error means there is an incompatible software installed on your computer which is preventing the upgrade from taking place. Of late, anti-malware applications have been problematic for recent Windows builds.

In this article, we’ll learn how to solve this problem by finding and removing problematic applications and fixing Windows update.

Method 1: Removing Culprit Applications

Antivirus applications and utilities like Glyph, CheckpointVPN, to mention are known to have barred users from upgrading Windows. Here’s how to find such applications and remove them.

  1. Press Windows + E to open the Windows Explorer, paste C:\Windows\Panther in the address bar and then hit Enter.
  2. In the Panther folder, search for the Compat*.xml file with the latest time stamp and open it with a text editor of your choice.
  3. In the file, you’ll find the name of the incompatible app there. Take note of it and proceed to the next step.
  4. Press Ctrl + R to open the command prompt, type appwiz.cpl and click OK.
  5. In the programs window, look for the incompatible app from the installed apps list and Double-click and then follow the uninstall prompt.
  6. Reboot your PC and to run the Windows Upgrade to confirm if the issue has been solved.

Read the XML file can be very discomforting. Using the Media Creator (ISO) will directly tell you which programs are preventing you from installing the update.

Method 2: Resetting Windows Update Components

  1. Open an elevated command prompt by pressing the Start button, typing cmd and then opening as a administrator.
  2. In the elevated command prompt type the following commands to stop the following Windows Update related services:

    net stop bits
    net stop wuauserv
    net stop appidsvc
    net stop cryptsvc

  3. Rename the softwaredistribution folder backup copies. This can be done by entering the following commands:

    ren %systemroot%\SoftwareDistribution SoftwareDistribution.bak
    ren %systemroot%\system32\catroot2 catroot2.bak

  4. Restart the services you stopped earlier using these commands:

    net start bits
    net start wuauserv
    net start appidsvc
    net start cryptsvc

  5. Restart your PC and check if Windows Update stop producing the error when you try to update.


  1. OMG! Method 1 worked! This is the ONLY place I’ve found this suggestion. Saved me hours. It turned out to be an HP service having to do with drive encryption that was active, but not being used. I guess that was incompatible. Thanks for having a solution that worked! Your rock!

  2. Thank you very much.

    This page saved me lots of time – I’d love to know how you you found this solution.


  3. I’m unable uninstall Mcafee because it is in manageable mode. And windows not allow me update because of Mcafee version not supported to Windows 10. Please suggest.

  4. Hello, you can try removing Mcafee from the managed mode and then uninstall it.

    Open an elevated command prompt and execute the following command enclosed in brackets:
    ‘cd “C:Program Files (x86)McAfeeCommon Framework”‘

    If this command is not successful, run this one: ‘cd “C:Program FilesMcAfeeCommon Framework”‘

    Now execute the following command:
    ‘frminst.exe /remove=agent’

    Mcafee will now be unmanaged mode.

  5. all those stupid youtube videos didnt work thanks the first one worked i opened it in wordpad and on the bottom it said “microsoft virtual PC 2007” so i was guessing it was it so i uninstalled it and low and behold it worked. Thanks.

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Expert Tip

Fix: Windows Creators Update Fail with Error 0xc1900208

If the issue is with your Computer or a Laptop you should try using Reimage Plus which can scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption. You can download Reimage by clicking the Download button below.

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