Fix: Windows 10 Sign In Error 0x8009002d

Being able to use multiple user accounts on your Windows 10 computer is definitely a major advantage because these accounts can operate without affecting each other greatly and the owner of the computer can always manage their accounts and restrict them from using certain features or changing certain settings.

This process usually runs greatly but certain errors may interfere with it if you are not so careful. For example, there are some error codes which may appear at a random point and these errors can cost you greatly because of the fact that you are sometimes not able to log into your computer. Check out the text below in order to find out just how to deal with this error code in particular.

Fix the Error Code 0x8009002d When Signing in to Your Windows 10 Account

This particular error code has been bugging users of Windows 10 for a long time and they have reported that that this error always appears after waking up the system from a sleep period. This error can be avoided if you restart your system after the sleep but the error usually reappears the next time the computer goes into sleep mode.

The error itself is quite annoying to most users and it can definitely take a long time to get rid of. However, there are some things you can do try to fix it but make sure you try out everything on the list. Follow the steps below for more info!

Solution 1: Prevent Your  Computer From Going Into Sleep Mode

Under the default settings, your computer may go to the sleep mode after 15 minutes if you are not connected to a power source or 30 minutes after you have plugged in your computer to a power source. This time, of course, refers to the computer’s idle time which means that the device will only shut itself off after 15 or 30 minutes of inactivity.

This also means that Windows may go into sleep mode while some of your programs are still running which may cause the data you have been working on to disappear. Let’s find out how to disable sleep mode.

Using the Settings App:

  1. Open the Settings app by clicking on the Settings gear icon in the Start menu or simultaneously press the Windows Key + I in order to open it immediately.

  1. Click on the first option which should be titled System and open the Power & Sleep settings after the System page opens.
  2. After you open the Power & Sleep section, you should be able to see two options:
  3. On battery power, PC goes to sleep after…
    When plugged in, PC goes to sleep after…

  1. For both options, click on the drop-down menu and select the Never optionYour PC will never go to the sleep mode automatically again. Here, as you can see in the picture above, you can set just how long should Windows 10 wait before going to the sleep mode.

  1. Note that changes made to the sleep mode settings will only apply to the current power plan. In order to make changes to other power plans, switch to the power plan by selecting the battery icon in the system tray and clicking on the current power plan tile in order to switch between power plans.
  2. Once you choose a different power plan, repeat the steps mentioned above in order to configure the same settings to this plan as well.

Using the Classic Power Option Settings

  1. Type “Power Options” by typing in the Start menu or using the taskbar search box and then press Enter in order to open the first option which appears which should be the Power Option settings.

  1. On the left side of the screen, click Change when the computer sleeps link in order to open the Edit plan window.
  2. Here, in the menus next to Put the computer to sleep options, select Never for On battery and Plugged in which should apply these settings to the plan you are currently using.

  1. Selecting any other value will put Windows 10 to sleep after the certain period of inactivity passes
  2. You need to repeat the above mentioned instructions for all power plans which you are using. That is, if you have turned off sleep mode for the Power Saver plan, you will need to do the same for other power plans you have defined in order to avoid situations where Windows still goes to sleep even if you wanted to disable it for good.

Solution 2: Reset Your Windows Passwords

Various users have confirmed that that issue was solved after they have reset their Windows passwords and you should definitely try this out before moving onto other solutions. The correct way of doing this is rather simple and it should take no time.

  1. In order to begin the process you’ll need to open the Start menu by pressing the Windows logo at the bottom left corner of your screen or by tapping the Windows key on your keyboard. Open the Settings app by clicking on the gear icon.

  1. Open the Accounts section in Settings and navigate to Sign in options. The right pane of the screen should contain a password section along with a button named Change. Click on it

  1. Enter your new password. You will also have to input your old password and you can also use a hint in order to make you remember your password more easily. Windows will prompt you for a confirmation on your new password.
  2. When you have finished creating it, click the Next button and Windows will confirm that your new password has been set. To make sure that everything is as it should be, log out of your PC and enter your new password in order to unlock it again.

Note: You can also use a PIN code or some other security measure which differs from device to device. It appears that there are a lot of users who were having problems with 4-digit PINs. If you are using a 4-digit PIN, consider switching to a password.


Kevin Arrows

Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.
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