We have seen a number of reports with users that are encountering the ‘The Specified Resource Name Cannot Be Found In The Image File (0x80070716)’ error when trying to access the one or more options menu of File Recovery. This issue is mostly reported to occur on Windows 7. Most affected users are reporting that the error occurs when they try to access the File History tab.
What is causing the ‘The Specified Resource Name Cannot Be Found In The Image File (0x80070716)’ error?
We investigated this particular issue by looking at various user reports and the repair strategies that they used to either resolve or get around the issue. Based on what we gathered, there are a couple of scenarios that are known to trigger this particular error message:
- The Windows Backup service is conflicting with File Recovery – As a lot of affected users have pointed out, it seems to be a conflict between the Windows Backup service and the File Recovery utility on Windows 7 and Windows 8. This scenario can be resolved by disabling the Windows Backup service will the File Recovery utility is used.
- Two registry keys are facilitating the conflict – Even if the Windows Backup service is disabled, two of its registry values might still interfere with the File Recovery utility. Several users struggling to resolve the same error message have reported that the issue was only resolved after they tracked down and disabled the ValidConfig and ValidSystemImageBackup keys.
If you’re currently looking for ways to resolve or to get around the ‘The Specified Resource Name Cannot Be Found In The Image File (0x80070716)’ error, this article will provide you with a couple of verified troubleshooting steps. Down below, you can read all about two potential fixes that a lot of affected users have managed to deploy to resolve the issue.
Method 1: Disabling the Windows Backup service
One potential method that might resolve the issue is to disable the Windows Backup service. Several users in a similar situation have reported that the issue was resolved indefinitely after they accessed the Services screen and set its Startup type to Disabled.
As it turns out, the Windows Backup service might conflict with the File Recovery utility and trigger the ‘The Specified Resource Name Cannot Be Found In The Image File (0x80070716)’ error as a result. Here’s a quick guide on ensuring that the Windows Backup service is disabled:
- Press Windows key + R to open up a Run dialog box. Then, type “services.msc” and type Enter to open up Services screen.
- Inside the Services screen, scroll down through the list of local services and locate the Windows Backup service.
- Double-click on the Windows Backup service, go to the General tab and change the Startup type to Disable. If the service is currently running, click on Stop before hitting Apply to save the changes.
- Restart your computer and see if the issue is resolved at the next startup.
- If you are able to use File Recovery without errors now, remember to reverse engineer the steps above (once you’re done using File Recovery) and re-enable the Windows Backup service to ensure that your system creates regular backups.
If you’re still encountering the same ‘The Specified Resource Name Cannot Be Found In The Image File (0x80070716)’ error once the next startup is complete, move down to the next method below.
Method 2: Modifying two registry keys belonging to Windows Backup
Other users finding themselves in a similar situation have reported that the issue was finally taken care of after they tracked down to registry keys belonging to the Windows Backup service (ValidConfig and ValidSystemImageBackup) and modified their values to 0 in order to disable their functionality.
A couple of affected users have reported that the error is not returning as long as the two registry keys remain disabled.
Here’s a quick guide on modifying the ValidConfig and ValidSystemImageBackup keys in order to ensure that they remain disabled:
Note: Deleting the two keys will only resolve the problem temporarily since Windows will recreate the keys automatically and re-activate the error.
- Press Windows key + R to open up a Run dialog box. Then, type “regedit” and press Enter to open up the Registry Editor. When prompted by the UAC (User Account Control), choose Yes to grant administrative privileges.
- Inside Registry Editor, use the left-hand side section to navigate to the following location:
- With the WIndowsBackup key selected, see if you manage to identify the two values we’re looking for (ValidConfig and ValidSystemImageBackup) in the right-hand side panel.
Note: If you can’t find the two values, you can create them from scratch by selecting the WindowsBackup key and going to Edit > New > DWORD (32-bit) Value. Follow this process twice and name the two newly created values to ValidConfig and ValidSystemImageBackup.
- Double-click on each of the two Dwords (ValidConfig and ValidSystemImageBackup) and change their values (Value data) to 0. This will ensure that they remain disabled.