How To'sWindows

Fix: Runtime error! InputPersonalization.exe

If you are a Windows user then you might see the Runtime error related to the InutPersonalization.exe. This is the exact error that you might see

The error might appear when you are using a specific app but it can also appear when there isn’t any app open on the system. For a lot of users, the error message appears when they are using the virtual (on-screen) keyboard. If the error is appearing without any specific trigger then the error will appear after small intervals (10-15 minutes apart). This will obviously disrupt your computer usage.

The real reason behind this issue isn’t clear. But, judging by the solutions and workarounds, the problem might be related to a corrupt system file or a bug in the Windows update or a problem with the touch drivers. That is why the problem usually resolves after installing the Windows update. For users who cant solve the issue by installing the latest Windows updates, they can try some other solutions which are given below.

Method 1: Update Windows

For users who are seeing he Runtime Error related to the InputPersonalization.exe, updating the Windows to the latest version solves the problem. So, simply update the Windows by following the steps given below

Windows 10

  1. Hold Windows key and press I
  2. Select Update & Security

  1. Click Check for updates

Windows 7, 8 and 8.1

  1. Hold Windows key and press R
  2. Type control panel and press Enter

  1. Select Small icons from the drop down menu in front of View By

  1. Click Windows update

  1. Select Check for updates

Once the updates are installed, you should be good to go

Method 2: Update Drivers

The issue can be caused by corrupt or outdated touch drivers. Plenty of users didn’t see the error once they updated their touch drivers or installed the latest version of the drivers.

Here are the steps for installing the latest drivers

  1. Hold Windows key and press R
  2. Type devmgmt.msc and press Enter

  1. Locate and double click Human Interface Devices
  2. Right click your touch screen driver and select Update Driver Software…

  1. Select the option Search automatically for updated driver software and wait for the Windows to finish the process. If the Windows find any updated version then follow the on-screen instructions. Otherwise, continue

  1. Close the update driver window
  2. Double click your touch screen driver
  3. Select the Driver tab and keep it open. In the line Driver version, you should be able to see the driver version you have installed. This will be used later on

  1. Open a browser and go to your touch screen manufacturer’s website. This should be your computer manufacture’s website.
  2. Search for the latest drivers for your touch screen

Check if the latest version is higher than the one installed on your computer. If you don’t have the latest version then download the driver from the website and follow their instructions. It will probably be an executable file and double clicking the downloaded file will open up the installation wizard. You can then follow the on-screen instructions

Once the drivers are installed, the error shouldn’t appear anymore.

Note: If updating the touch drivers didn’t solve the issue then try to update other drivers as well e.g. touch pad driver etc. just to make sure.

Method 3: Change Settings

There is an option Getting to know me in your settings. This option lets Windows and Cortana help in dictation and writing. Turning this option off and then on has worked as well. So, here are the steps for changing this option

  1. Hold Windows key and press I
  2. Click Privacy

  1. Select Speech, inking and typing from the left pane

  1. Click Stop getting to know me button. Click Turn off to confirm

  1. Wait 5 minutes and turn this option back on by clicking the Get to know me button and then selecting Turn on

Reboot and check if the error appears or not.

Related Article(s):

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Expert Tip

Fix: Runtime error! InputPersonalization.exe

If the issue is with your Computer or a Laptop you should try using Reimage Plus which can scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption. You can download Reimage by clicking the Download button below.

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