Fix: Lumia 950 Freezes and Restarts After Update

If you own a Lumia 950 then you must be very excited about the latest Windows Updates for these handsets. Although the updates comes with a lot of improvements but you might also face some problems as well. Your phone might get stuck at some point or it might become unresponsive and starts rebooting after every 5 minutes. And your battery timings might also decrease to a great extent. If you are experiencing all of this then the most likely reason for this is the latest Windows Upgrades/Updates.

The main reason behind this problem is the Facebook app that you will have on your cellphone. Usually the problem is because of the Microsoft Facebook app but it can also be because of the Facebooks own app or messenger.

Since the problem is with the Facebook app, simply uninstalling the app will most likely solve the problem. If that doesn’t then you might have to go through a more extreme measure which is a hard reset.

Method 1: Uninstalling Facebook App

  1. Swipe your finger to the left on the display
  2. Locate the Facebook app
  3. Press and Hold your finger on the Facebook app icon
  4. Click Uninstall
  5. Select Yes

Method 2: Hard Reset Lumia 950

Note: A Hard Reset will erase ALL your data.

  1. Power off your phone
  2. Hold the Power Button until the phone vibrates.
  3. When the phone vibrates, release the Power Button and press (and hold) the Volume Down key until an exclamation mark appears on the screen
  4. Now press Volume Up key once
  5. Press Volume Down key once
  6. Press Power Button once
  7. Press Volume Down key once

Now two grinders should appear on your screen. That means your phone is being reset. Wait for it to finish. Once it is done, follow the on-screen instructions to setup your Windows again.

Kevin Arrows
Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.

Expert Tip

Fix: Lumia 950 Freezes and Restarts After Update

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