iTunes cannot locate CD Configuration folder is an error encountered by users trying to launch iTunes after the update 22.214.171.124. The update version can be different from the one mentioned as well. Furthermore, you might also encounter this error message when trying to create CD’s and DVD’s using iTunes.
CD Configuration folder contains configurations necessary for the successful operation of iTunes. Whenever iTunes loads up, it fetches pre-existing configurations from the folder and then starts its operations.
What causes ‘iTunes cannot locate CD Configuration folder’ error?
This error message primarily occurs if you have iTunes installed on a different location on your computer. iTunes consumes a lot of space on your machine ranging to several gigabytes. It is only natural for you to select a different drive than Local Disk C (where your operating system is installed).
iTunes places the CD Configuration folder in its default location ‘C > Program Files > iTunes’ after the update. Since you haven’t installed iTunes in that directory, the program cannot locate the folder and doesn’t know that the location of the folder is changed; hence the error message.
Solution 1: Changing directory of CD Configuration folder
As our first step, we will try changing the directory of CD Configuration folder from Local Disk C to the disk where you have installed your iTunes. As mentioned before, this error will only occur if you have iTunes installed in some other directory than Local Disk C. Make sure that you are logged in as an administrator and have an active internet connection.
- Press Windows + E and navigate to the following file path:
Local Disk C > Program Files > iTunes
- Now select ‘CD Configuration’ folder, right-click it and select Cut.
- Now navigate to the directory where you installed your iTunes. In this case, it was installed in Local Disk D > iTunes. Just navigate to the root of the iTunes directory, right-click on any empty space and select Paste.
- Restart your computer and try launching iTunes again. The problem would have been solved.
Solution 2: Reinstalling iTunes in the default directory
Since this error message is related to installing iTunes in a custom directory, we can attempt at uninstalling the program and then installing the latest version in the default directory. Of course, you might be thinking that you will lose all of your music and files. Indeed that is true but we can make use of a backup feature to restore all your data in the new installation.
If you cannot launch your iTunes at all, you can check if the backup feature is already enabled so you can proceed with the reinstallation. If it is not, you should head back to Solution 1 and attempt fixing again. Make sure that you are pasting the folder in the correct directory. If you can launch your iTunes but are greeted by the error message when performing any action, you can enable the backup feature and reinstall the application as shown below.
- Launch iTunes and navigate to File > Library > Organize Library.
- Now check the box Consolidate files. This will put copies of all the media files used by iTunes in the iTunes media folder. This way we can just copy the folder to the new installation later on.
In order to check the location of your Media folder, you can navigate to File > Preferences > Advanced. Here underneath iTunes Media folder location, the path will be listed. Copy the path so we can make an additional copy of it.
- Now press Windows + E, and paste the file path in the address bar. Open the folder, press Ctrl + A to select all the items and press Ctrl + C to copy everything. Now go to some other directory and paste everything there. This might take some time according to the size of the data you have.
- Now since we have backed up your media, we can start the reinstallation process. Press Windows + R, type “appwiz.cpl” in the dialogue box and press Enter.
- Once in the application manager, locate the entry of iTunes, right-click it and select Uninstall. In some cases, iTunes is not visible in the application manager (if you have installed using Windows Store). In that case, press Windows + S, type “settings” in the dialogue box and open the application. Now navigate to Apps and locate iTunes from the list. Click it and select Uninstall.
- You should also uninstall other Apple applications such as Bonjour Now navigate to the official website of iTunes or to Windows store and install the application again in the default location.
- iTunes will now be working perfectly. We will not restore the media files. Open iTunes and select File > Add folder to library. Now navigate to the folder where you copied the files and select the folders to restore your media.
Restart your computer to make sure everything is written in memory and check all the operations of the application to make sure it is working properly.