Fix: Error -24 on play store

Error -24 is an unknown error with the Play Store on your Android device.

The most common cause for the issue is background activity that runs on the Android OS on your phones.

When this happens, the system becomes a mess because cache files are generated, and it causes the system to glitch.

Method 1: Clear the Cache

1. Go to Settings -> All and then select “Google Play Store


2. Tap or Select Force Stop. Then tap/select Clear Data and then Clear Cache.

3. Once this is done, try and install the app now. If  it still doesn’t works, then proceed to Step 4

4. Go to Application Settings -> All -> Google Play Store  and Choose Uninstall Updates.

Method 2: Check Space Left

1. Go to Settings

2. Tap/Click SD Card & Phone Storage


You should be able to assess how much space is left. If there is no space left, then it is recommended that you delete unnecessary apps, pictures, music and photos to free up space. Once this is done, test and see if you can now install the apps.

Kevin Arrows
Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.

Expert Tip

Fix: Error -24 on play store

If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption. You can download Restoro by clicking the Download button below.

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