Some Windows users have complained about receiving the 0x80030001 error when trying to transfer media (photos, videos, and other rich content) from a mobile device (iOS or Android) on a Windows computer.
Note: The user receives a prompt with the 0x80030001 error in which he can click “Try Again“, “Skip” or “Cancel“.
From our investigations, the fault is not caused by the mobile operating system since the issue happens with the same frequency on both Android and iOS devices. As it turns out, the issue is caused by Windows Explorer and seems to occur mainly on Windows 7 systems.
If you’re currently struggling with this issue, the fix below will help. We have managed to identify a solution that has helped a lot of users in a similar situation.
How to fix the 0x80030001 error in Windows Explorer
As it turns out, most of the time the issue occurs when the user tries to copy the output given by the search function. Some users have discovered that the 0x80030001 error can be avoided if they take the time to browse manually to the location of the media instead of copying them straight from the search function.
So instead of accessing your phone’s storage via Windows Explorer and using the search function to find what you need quickly, try to browse manually to the location of the images and media. Once you get there, copy them normally and see whether you can bypass the issue this way.
Note: If you’re unsure of the location of the media that you’re trying to transfer, you can right-click on it from the search view and choose Open File Location. This will open the media in their respective folder. From this screen, you should be able to move your files freely.