Fix: Background Data Disabled

Background Data Disabled: Google Play Store needs background data to be enabled Error on Samsung Galaxy S5

If you have a Samsung Galaxy S5 for your smartphone, you will surely take advantage of the power the handset comes with and install apps to either for increasing productivity or playing games to pass the time.

What you don’t know is that most of the apps that you install from Google Play Store keep pinging servers in the background to get data and to get updated so as to give you a smoother experience. This process ensures that apps get refreshed when you open them.

However, there are some people who encounter an issue when accessing the Google Play Store and they get an error message that says “Background Data Disabled: Google Play Store needs background data to be enabled.”

After getting this error, you get the option to either quit or enable the data. If you tap Enable, it will take you to the Settings screen but once you get to Data usage, the option “Restrict background data” is grayed out.

If you encounter this issue, don’t fret. Just read below to know exactly how to deal with the issue and enable background data on your Samsung Galaxy S5.

Step 1: Go to Settings > Power saving > Power saving mode.

background data disabled

Uncheck/disable “Restrict background data.”

background data disabled2

Step 2: Go to Settings > Data usage.


Tap the three dots on the upper right corner of the screen to open Context menu

data usage

Ensure that “Restrict background data” is unchecked.

restrict background data

Step 3: Go back to Settings > Application manager.

application manager

Look for Google Play Store under the All tab.

play store1

Tap Clear cache, Clear data, and Force stop.


Turn your Samsung Galaxy S5 off and then turn it back on and this should fix the issue.

There you have it, folks – the steps on how to fix the “Background Data Disabled: Google Play Store needs background data to be enabled” error on your Samsung Galaxy s5.

Kevin Arrows
Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.

Expert Tip

Fix: Background Data Disabled

If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption. You can download Restoro by clicking the Download button below.

Download Now

I'm not interested