Avast is a Czech cybersecurity software which aims to target all malware and virus on your computer and provide web protection. Recently, Avast has stepped its game and provide good security for all your passwords and personal files.
Recently, there have been numerous reports by the users who state that they face the error “AvastUi failed to load” on their computers when they tried to run the antivirus software. This error has been officially acknowledged by the company and they even listed a fix for this problem. This usually occurs when a module in Windows is in conflict with antivirus or there is a corrupt installation.
What causes the error AvastUI failed to load?
The three primary reasons why users face this problem are very straightforward and the issue is usually fixed within minutes. The reasons are:
- Remote Desktop service not running on the computer. These services allow a user or program to take control of another computer through a virtual network. It seems Avast uses this service and if there is an issue, the problem might occur.
- Avast installation might be corrupt. There are several instances where the installation file gets corrupt or get some files missing.
- Third-party programs interfering with the antivirus software.
Solution 1: Enabling Remote Desktop Service
Like mentioned before, Remote Desktop Service has been there from the Windows server 2008 and plays a vital role in some operations of the computer. It is a core part of Windows without which several applications fail to run. This service might get disabled and because of this, all the other modules which are depending on it might throw an error. Avast is one of these modules. We will check and see if the service is running correctly.
- Press Windows + R, type “services.msc” in the dialogue box and press Enter.
- Once in the services, search for the entry ‘Remote Desktop Service. Right-click it and select properties.
- Once in the properties, make sure that the service is running. Press Start and set the startup type as Automatic. Press OK to save changes and exit.
- Restart your computer and try launching Avast again.
Solution 2: Reinstalling Avast
If the above method doesn’t work for you, it probably means there are Avast files on your computer which are corrupt or not properly installed. If this is the case, we can try first removing the application from your computer properly and then reinstalling the software to remove all discrepancies.
- Download the Avast uninstall utility from the official website.
- Once you have downloaded the utility, boot your computer in Safe mode and run the program to completely remove Avast.
- Once you have booted your computer in safe mode, run the uninstall utility which we just downloaded.
- After removing the software, install Avast again on your computer. Make sure you are logged in as an administrator.
- Restart your computer in normal mode after reinstalling and check if you can open Avast correctly.
Solution 3: Repairing Avast
It is possible in some cases that the Avast installation that you are using has been damaged or it has been corrupted due to which your Antivirus isn’t functioning properly. Therefore, in this step, we will be repairing Avast from the Avast reinstallation utility to fix this particular issue on our computer. In order to do this, follow the step below.
- Press “Windows’ + “R” to open the Run prompt.
- Type in “appwiz.cpl” and press “Enter” to launch the app management window.
- In the App Manager, scroll through the list and right-click on the Avast Antivirus entry.
- Select the “Uninstall” option and then wait for the Avast Setup to launch.
- Click on the “Repair” option and wait for the setup to proceed.
- Wait for the repairing process to proceed and once it is completed, check to see if the issue persists.
If the error still occurs on your computer, instead of reinstalling Windows, you can try using other antivirus alternatives. There are hundreds of other applications in the market which are free and also do a good job.
In addition to third-party alternatives, you can also try the inbuilt Microsoft defender to make up for the uninstalled Avast.
Tip: Make sure that no third-party software is conflicting with Avast. Disable all other antivirus software before running the application.