The user encounters the 0X000007D1 printer error due to the corrupt Spool folder. Moreover, a corrupt printer’s driver/software installation may also result in the error at hand.
The user encounters the printer issue (usually after a Windows update) when he tries to print a document but faces the 0X000007D1 error message. The issue is not limited to a particular printer manufacturer. Usually, the following type of message is shown:
Operation could not be completed (Error 0x000007d1)
The specified driver is invalid
Before moving on with the solutions to fix the 0X000007D1 error, restart your system and delete any print job queues to check if it resolves the issue. Also, create a system restore point (just in case). Moreover, some users were successfully able to print through Microsoft Edge, and then the printer started printing normally (until the system reboots), so, check if that workaround lets you use the printer (till the issue is resolved).
Solution 1: Update Windows of Your System to the Latest Build
Microsoft adds new features to the Windows OS (to satiate the latest technological advancements) and patches the reported bugs (like the bug causing the printer issue) through the Windows update channel. If that is the case with you, then updating the system’s Windows to the latest release may solve the problem.
- Manually update the Windows of your system to the latest build. Moreover, check no update is hidden and no optional update is pending to install. If any of the updates fail, then download its offline installer from the Windows Catalogue website and use it to install that update. Also, make sure the BIOS of your system is updated to the latest release.
- After updating the Windows of your system, check if the printer issue is resolved.
Solution 2: Delete the PostSPUpgrade Registry Key
If the issue is still there, then using the Registry Editor to delete the PostSPUpgrade key may solve the problem.
Warning: Proceed at your own risk and with extreme caution as editing the system’s registry requires a certain level of expertise and if not done properly, you may cause everlasting damage to your system and data.
- Create a backup of your system’s registry.
- Hit the Windows key and in the Windows Search bar, type Registry Editor. Then right-click on the result of the Registry Editor and choose Run as Administrator.
- Then navigate to the following (the path may not be available for all the users):
- Now, in the left pane, delete the PostSPUpgrade key and exit the editor.
- Then launch an elevated Command Prompt and execute the following:
net stop spooler net start spooler
- Now reboot your PC and check if the printer is working fine.
Solution 3: Replace the Spool Folder of the Problematic System
You may encounter the error at hand if the spool folder (which holds information and contents of your printers) is corrupt. In this context, copying the spool folder from another working system (or your old Windows installation) may solve the problem.
- Right-click on the Windows button and choose Run.
- Then navigate to the following:
- Now copy the Spool folder and navigate to the following folder:
- Then paste the Spool folder (click Yes, if the UAC prompt is received) and reboot your PC.
- Upon reboot, check if the printer is working fine.
- If not, then check if reinstalling the printer driver/software resolves the issue.
If you do not have Windows.old folder, then you can try the Spool folder from another PC from the same environment (but do not forget to create the backup of the spool folder of your system).
Solution 4: Revert to the Older Version of Windows 10
Microsoft has a history of releasing buggy Windows updates and the issue at hand is reported to be caused by one of the feature updates. If that is the case with you, then reverting to the older version of Windows 10 may solve the problem.
- Hit the Windows key and open Settings.
- Now select Update & Security and then in the left pane of the window, select Recovery.
- Then, in the right pane of the window, click on the Get Started button (under Go Back to the Previous Version of Windows 10) and then follow the prompts to revert to the older version.
- Now check if the printer is working fine. If so, then you may have to block the problematic update from installing until the printer issue is resolved.
Solution 5: Perform an In-Place Upgrade
If the issue is still there, then performing an in-place upgrade may solve the printer problem. But keep in mind that when during the upgrade process you are asked, make sure to select Keep Files and Applications.
- Launch a web browser and navigate to the download page of Windows 10.
- Now, under the latest Windows update (currently Windows 10 October 2020 Update), click on Update Now and then let the download finish.
- Then, right-click on the downloaded file (Windows10Upgrade) and choose Run as Administrator.
- Now follow the prompts to complete the process of the upgrade assistant and then check if the printer issue is resolved.
- If not, open the download page of Windows 10 (step 1), and under Create Windows 10 Installation Media, click on Download Tool Now.
- Now let the download finish and then right-click on the MediaCreationTool file and choose Run as Administrator.
- Then accept the license agreement and select Upgrade This PC Now (on the What You Want to Do window).
- Now follow the prompts and complete the upgrade process.
- Then check if the printer is working fine.
- If the issue persists, then launch the MediaCreationTool file as an administrator (step 6) and select Create Installation Media for Another PC (on the What You Want to Do window).
- Now click on the Next button and at the media selection window, choose ISO file.
- Then let the download finish and then extract the downloaded ISO file.
- Now open the extracted folder and then right-click on Setup.exe.
- Then choose Run as Administrator and follow the prompts to complete the upgrade process.
- After performing the in-place upgrade, check if the printer issue is resolved.
- If not, then create a bootable USB from the ISO file and use it to upgrade the system to check if that resolves the issue (it is better to try it after attempting the next solution).
You may encounter the current printer error if the installation of the printer driver or its application (if any) is corrupt. In this context, reinstalling the printer driver or its application may solve the problem.
- Power off your system and disconnect all printers/scanners from it. Then power on the system.
- Then hit the Windows key and type Printers & Scanners. Then, select Printers & Scanners.
- Now, expand any of the printers/scanners and click on the Remove Device button.
- Then confirm to remove the printer and repeat the same to remove all the printers/scanners (including the soft printers like PDF Printer or XPS Document Writer).
- Now launch the Quick Access menu by right-clicking on the Windows key and then select Apps & Features.
- Then uninstall all printer applications (either from Microsoft Store or desktop application).
- Now reboot your PC and then right-click on the Windows button.
- Now, in the Quick Access menu, choose Device Manager, and expand Printers.
- Then right-click on any of your printers and choose Uninstall.
- Now, checkmark the option of Delete the Driver Software for This Device and then click on Uninstall.
- Then repeat the same to remove all the printers and reboot your PC.
- Upon reboot, remove any of the security products (proceed at your own risk as removing a security product may expose your system/data to threats).
- Then perform an in-place upgrade as discussed in solution 5 using the bootable USB (if possible).
- After performing the in-place upgrade, hit the Windows key and type Print Management.
- Then expand (in the left pane) Custom Filters and select All Printers.
- Now, in the right pane, right-click on a printer and choose Delete.
- Then repeat the same to delete all the printers from the Print Management.
- Now, in the left pane, select All Drivers (under Custom Filters), and in the right-pane, right-click on any of the drivers.
- Then, select Delete and repeat the same to remove all the printer drivers.
- Now reboot your system and upon reboot, repeat steps 14 to 20 to remove any printers or drivers (if they reappear) from the Print Management.
- Then power off your system and attach the printer with your system.
- Now power on your system and check if the printer is automatically installed, if so, then check if it is printing fine.
- If not, then check if using the disk (that came with the printer) to install the printer driver/software resolves the issue.
- If not, download the latest software/driver from the OEM website and install it with administrative privileges, and hopefully, the printer issue is resolved.
If the issue is still there, then check if using any of the system cleaning applications resolves the issue. If that did not do the trick, then check if using the Microsoft Virtual Assistant resolves your printer issue. If not, then check if performing a system restore solves the problem. If you do not want to use the system restore or that is not an option, then either use another OS (if possible) like iPhone or Android to use your printer (till the problem is resolved) or perform a clean installation of the Windows or reset it.