Skype Users Reportedly Experiencing Problems While Making Phone Calls With Cortana-Powered Invoke Speaker

Microsoft expanded the Skype’s calling functionality to its smart speaker Invoke back in October 2017. The Cortana powered Invoke speaker supports the voice-activated calling functionality for Skype users via mobile or desktop app. Most importantly, it makes it easier for you to call local businesses, phone and Skype contacts.

Besides the Skype-to-Skype calling feature, Invoke allows you to make unlimited outbound calls to any number in Mexico, U.S., Guam, American Samoa, Puerto Rico, U.S. Virgin Islands, Northern Mariana Islands, and Canada.

Thousands of Skype users have been using this functionality for the past few years. Apparently, now people have noticed some issues while linking Skype with Cortana for outgoing calls. The problem was highlighted by users on the Microsoft Answers forum:

“Why does Skype fail to link to Cortana for calls on Invoke speaker? Recent update rendered calling on the speaker fail. Cannot link Cortana and Skype in the Cortana app. It continually says that it fails.”

A Bug Or Permanent Change?

The list of reported issues doesn’t end here as several other users confirmed [1, 2, 3] that they are experiencing problems while trying to sync Skype and Cortana.

“I’m having the same issue. Cortana won’t link with Skype and the Invoke speaker in both my iOS app or Windows 10. It gets stuck on the “I Agree” screen (terms/conditions).”

It seems like Cortana’s integration with Skype is broken at the moment. However, there is no official confirmation from Microsoft in this regard. It remains to be seen that if its a temporary bug or a permanent change.

As a quick reminder, Microsoft officially announced the retirement of Skype’s Cortana bot back in April last year. On top of that, the company started promoting Alexa’s integration with Skype rather than its own digital assistant.

The tech giant also admitted that Microsoft is not in a position to beat Google and Amazon in the digital assistant war. So it’s just a matter of time to see that if Cortana’s integration with Skype will follow suit or patch would be available to fix this issue.

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Alex Schoff


Alex is a technology reporter with a particular interest in Microsoft and Windows. He keeps a close eye on major developments related to Windows 10, Google Chrome, Office 365, and more.
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