Last night, Sony issued a statement regarding Cyberpunk 2077 in which it stated it will be pulling the game from the PlayStation Store. The studio also began offering full refunds to users who purchased it via their platform. The reason behind this was that Sony wanted to “ensure a high level of customer satisfaction”, and it is clear that the PlayStation 4 version did not live up to their standards.
“Following our discussion with PlayStation, a decision was made to temporarily suspend digital distribution of Cyberpunk 2077 on PlayStation Store. You can still buy physical versions of the game in brick and mortar stores and online. All purchased digital and physical copies of the game will continue to receive support and updates as continue to improve your experience.”
In addition to PlayStation, Cyberpunk 2077 also launches on Xbox One and PC, though neither of the platforms have yet made such a drastic move. The game’s developer has acknowledged the unpolished state of the game on PlayStation 4, and claims that future updates will iron out the issues and improve performance.
“According to our knowledge, starting today, everyone who is not willing to wait for updates and wants to refund their digital copy of the game, can do so by submitting a request at https://www.playstation.com/cyberpunk-2077-refunds/.“
CD Projekt Red ends the statement by saying that they are working hard to bring the game back onto the PlayStation store, though an estimated time was not shared.
Sony’s initial statement regarding the removal of Cyberpunk 2077 notes that the game will be removed from the PlayStation Store “until further notice”. Judging from CDPR’s statement, the game on PlayStation 4 will not be in acceptable state before January at the latest. As such, it might be a while before the game makes it way back onto the PlayStation Store.