How To’s

  • Fix Adobe Phone Authorization CS2 / Adobe Activation Issues

    Adobe has disabled the activation server for CS2 products, including Acrobat 7. These products were released more than seven years ago, do not run on many modern operating systems, and are no longer supported. That means, you will no longer be able to activate your CS2 products from the serial/license…

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  • Step By Step Guide To Fix Sound with Red X – Audio Device Is Disabled

    Strange issue encountered by a customer where the audio device was not disabled, but the troubleshooter kept saying it is disabled and needs to be fixed, sound card was showing as working properly in  the device manager, yet there was no sound. The cause of the issue as reported by some is…

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  • Reset Option In Safari Is Greyed Out

    You may want to reset safari, when it’s taken over by a browser hijacker / ransomware like “MoneyPak or FBI Virus” but you’re at your wits end because the Reset button is greyed out. Fortunately, there’s a way to by-pass it and have the malware or the adware affecting Safari…

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  • Harman Kardon Soundsticks (USB) not recognized

    I recently came across an issue while helping the customer remotely. The issue was that the “sound sticks” were not recognized as reported by the customer. However, this really wasn’t the issue. BUT if your sound sticks are not recognized, and they are connected over USB then you may try…

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  • Step By Step Guide to Adjust Brightness after Upgrading to Windows 8.1

    It has been reported by some that after upgrading to Windows 8.1, the ability to adjust the brightness stops working. Pressing the brightness keys on the keyboard would show that the brightness level was going up or down, but nothing actually changed on the screen. If you are experiencing this issue,…

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  • Fix: Fix Error Code 31

    Error Code 31: Indicates a driver incompatibility where windows could not load the drivers. It doesn’t matter, if it was working fine before and not now because something on the system has definitely been updated. Many of us do realize then when the device stops working, such as your Wi-Fi all of…

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  • How To Shutdown Windows 8

    I know it is a little complicated for many of us to figure out how to shut down windows 8 because of the changes Microsoft has made which is not so user friendly – therefore i list down a few methods here from which you can pick the one that…

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  • How Do I Fix The file is too large for the destination file system?

    This is the error you you get when attempt to transfer files to an external drive (portable disk, usb flush/thumb drive). Let’s get straight to the point on why you’re getting this error even after clearing up your drive to enough free space. The answer is that the external drive is formatted as…

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  • How Do I Import .DBX Files Into Outlook ?

    .DBX files are your mail specific files which you get when you import your mails/messages/folders from Outlook Express. They contain your e-mail messages and other e-mail related files that you had in Outlook Express. Unfortunately, it is not possible to directly import .DBX files newer versions of Outlook. The easiest and…

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  • How Do I Fix Error 0x800CCC90 On Windows Live Mail

    The error code 0x8000ccc90,  means that Windows Live Mail received an invalid response from  the POP3 server. This could be an issue with your mailserver or with the mail client itself if it is corrupt. Many people who asked this question on getting around with this particular error code are left scratching their heads because it’s…

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  • Fixing The Blue Screen Of Death

    The Blue Screen Of Death is commonly known as BSoD, bluescreen and stop error which occurs after the system encounters a fatal error and is not able to recover itself. This  screen can occur due to a number of reasons and needs to be diagnosed to pin down the exact cause which is what you’d need to do…

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  • How Do I Forward Ports On My BT Home Hub 4/5

    Port Forwarding On A BT Home Hub 4 and 5 To forward ports on the BT Home Hub 5 follow the instructions below 1. Open any web browser (Chrome, Firefox or Internet Explorer). 2. Type your default gateway’s IP Address which for BT by default is 192.168.1.254 – Hit the…

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  • How to Setup Dual Monitors

    In need of extra screen space? Having two monitors or multiple monitors increases productivity by expanding the amount of on-screen space. In this guide, we will walk you through all the required steps that will get you started with your dual monitor setup. First, let’s take a look at what…

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  • How To Setup Google Cloud Print

    Almost all new printers are Cloud Ready, which have different instructions provided with the manual. If you are looking to connect a printer that is Cloud Ready please  see manual/instructions provided by the manufacturer. This guide is for classic printers only that are not Cloud Ready. Setting Up A Printer On…

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  • Fix: Remove Trovi Browser Hijacker

    Removing Trovi From Your Computer When you install free ad-supported applications from the internet they usually come bundled with free programs, containing toolbars, browser hijackers which infects your system with PUPs (Potentially Unwanted Programs) such as Trovi. Once your system is infected with with a browser hijacker like “trovi”, you’ll not…

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  • Step By Step Guide To Fix Limited Connectivity In Windows XP/Vista/7/8

    This error is a common indication of problems arising from the Wi-Fi adapter or the router. It does not means that your wireless adapter is disabled, it means that the device cannot communicate the way it needs to with the router. If your other wirelesss devices are already connected to…

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  • My Adobe Reader Is Not Opening and Closes Itself

    This is  one of the most annoying issues with Adobe, where you do not know have any idea on what is going in since the issue doesn’t produces any error, it simply closes itself when you try to open Adobe Reader directly or any of the pdf files that are…

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  • Step By Step Guide To Install Microsoft Teredo Tunneling Adapter

    To understand what the Teredo Tunneling is, you first need to know what an IPv4 and IPv6 is. IPv4 is an IP Protocol that assigns our computers with a unique address which is our identity to communicate with the world over the internet. Most of us, are on the IPv4…

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  • How to email pictures from iPad or iPhone

    E-mail A Single OR Multiple Photos From Your iPhone and iPad E-mailing a picture/photo from an iPad or iPhone is pretty much the same in both the devices, except for the size of the tablets which results in a different view. Generally, there are two methods i will walk you through…

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  • How To Remove ividi From My Mac OS

    ividi Removal Instructions: 1. Go to the Safari Menu 2. Select Preferences 3. Select Extensions And remove any/all unwanted extensions. Safari by default does not includes any extensions so anything you find installed in the Extensions section is a third party extension. Next, Check and Remove all Third-Party add-ons manually 1.…

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  • How To Remove the USB Shortcut Virus

    USB Shortcut Virus is a virus that attaches itself to a file on USB devices such as Memory Card, and Pen-Drives. It uses windows VBScript. These are scripts that can be run on any windows platform to automate certain tasks. It works by turning files in your (Removable media) to…

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  • How To Setup E-mail On Your iPad and iPhone on iOS 7

    Setting up your e-mail account on both the iPad and the iPhone running iOS 7 is same, except for minor changes in the screen layout. Many E-mail provides already exists in the iOS database which makes it easier to configure e-mail accounts without tapping your mail provider settings and going…

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  • All About Favorites In Internet Explorer 10

    Using Favorites In Internet Explorer 10 In this guide i will walk you through Internet Explorer 10 keyboard short cuts, adding and using favorite along with viewing and setting up various explorer bars for ease of access while using Internet Explorer 10. Favorites are very useful to mark important sites for accessing…

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  • Fix: Restore Files on a Flash Drive Hidden by Virus

    When a virus infects a Flash Drive it some times hides the files you had in there. What these viruses usually do is modify the attributes and parameters of the folders which hides the files. It is very simple to revert the attributes to view the hidden files. However, if…

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  • How to Restore Your AOL Profile

    It is quiet common for your AOL desktop to get corrupted and as a result you reinstall without knowing that you will end up losting your favorites, signature, saved passwords and other settings. Luckily, AOL keeps a copy of your PFC (Personal Filing Cabinet) which would help you restore everything…

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