How To’s

  • How to: Access Google Drive Offline

    Google Drive is an advanced cloud storage drive which also allows you to view your files offline. With Offline access, it becomes easier for the user to edit and view their documents, sheets and slides and all this is done without the internet connection. To enable offline access, follow the…

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  • BEST FIX: Forgot Kaspersky 2015 Password

    In Kaspersky, you can set up password to protect the application  settings. If the password is lost or forgotten, then the access to settings and the functions of the software/application will be locked out on you. So to disable the password protection, follow these steps: 1. Find out your system…

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  • Fix: Canon Printer Error 5011

    If the cartridge holder is stuck, you will get the 5011 error. Canon suggests that the printer must be repaired, in some cases repair is required but before you turn your printer over to Canon; try the following steps as it may fix the issue: 1. Unplug your printer and…

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  • Fix: Toshiba functions keys not working

    These are the keys that functions when held down with Fn key. Sometimes, these keys are disabled  so you will not be able to use them. Such as, adjust brightness, turn wi-fi on/off. The fix for the issue is very simple: First test it by pressing the Fn key and…

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  • Fix: Error 2502 and 2503 on Windows 8 and 8.1

    Error 2502 or Error 2503 appears when you’re attempting to uninstall or install a program. The error may trigger one of the following notices on your screen. There are two methods in this guide which will help you resolve this issue. This is what the error may say: a) The…

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  • Fix: Your startup disk is full

    When you start up your mac, a dialog appears telling you that your start-up disk is full. Your dock icons are hidden along with your desktop icons. To fix this issue, i will list down three methods follow each one of them in order until the issue is fixed. Method…

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  • Fix: Safari could not download the file because there is not enough disc space

    This issue can be caused by insufficient disk space, if there is no space left on the drive. In this guide, we will first check the disk space available, if there is no disk space then obviously you will need to free up some space if there is space then…

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  • How to: Completely Remove Office 2011 From Mac

    Office 2011 doesn’t includes any built in uninstallers. In this guide, i will list down the steps you can take to completely uninstall Office 2011 from your MAC. There are two methods and you may proceed  with the one you feel comfortable with. Method 1: Uninstall via Our Uninstall Tool…

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  • Fix: Outlook 2011 Opens Then Closes

    When you open Outlook 2011 (MAC) it opens and closes by itself immediately. This is usually the case when your existing Outlook identity has been corrupted. The quickest and easiest approach to tackle this issue is to rebuild your Outlook identity. In this guide i will walk you through the…

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  • How to: Delete Time Machine Backups

    You may want to delete old time machine backups, to free up space and create new backup. You may also get this message “Time Machine could not complete the backup.” if the backups are larger and exceeds the available disk space on your mac. Whatever the reason be, in this guide…

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  • How to: Find Router’s Wi-Fi Password On MacOS

    This method will only work if you’ve previously or are currently connected to the wireless network you’re trying to recover the password for. Mac stores all it’s passwords in a utility called “keychain access” and to recover any password be it wireless, application or a web-form password, this is the…

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  • How to Remove Wordinator Adware

    Wordinator is basically a browser hijacker, like mysearch, ask toolbar (the most popular one) which infects your web browsers. What it does is that instead of your default search engine, it redirects you through to their  site so that any searches you conduct is accessed via their network which results  in them…

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  • How to Remove TidyNetwork Ads

    TidyNetwork is basically a browser hijacker, like mysearch, ask toolbar (the most popular one) which infects your web browsers. What it does is that instead of your default search engine, it redirects you through to their  site so that any searches you conduct is accessed via their network which results  in them…

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  • How to Remove QuickSurf from your Computer

    QuickSurf is basically a browser hijacker, like mysearch, ask toolbar (the most popular one) which infects your web browsers. What it does is that instead of your default search engine, it redirects you through to their  site so that any searches you conduct is accessed via their network which results  in them…

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  • Fix: Other Storange on iPhone

    Other Storage On iPhone  Other Storage on iPhone consumes a large chunk of the available space on your iPhone. In this guide, i will explain the steps you can take to fix this but before you proceed, make sure that you back up your iPhone on iTunes and iCloud incase…

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  • Fix: Disable Get Windows 10 Icon

    Microsoft has pushed an update KB3035583 to all eligible Windows users with free upgrade option to Windows 10. This appears in the task bar at the bottom. As i understand, not many of you are happy with this and are not interested in upgrading to Windows 10. So in this guide,…

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  • How to: Kill 100% CPU Usage Automatically

    You may have noticed that your CPU  spikes to 100% of it’s power and then most of your programs and the computer becomes unresponsive or too slow to respond, that’s because the CPU doesn’t have any capacity left to process new programs or continue with existing programs. In this guide, i will explain…

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  • Fix: Black Screen With Cursor (KSOD) on Windows 7, 8 and 10

    This is the issue where your screen goes black with just the cursor on it. When you boot the PC you get nothing but a black screen. This issue is known as KSOD (black screen of death). KSOD happens when the login screen goes black or blank. At this point, the…

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  • Fix: Remove Oursurfing.com Browser Hijacker

    Oursurfing is basically a browser hijacker, like mysearch, ask toolbar (the most popular one) which infects your web browsers. What it does is that instead of your default search engine, it redirects you through to their  site so that any searches you conduct is accessed via their network which results  in…

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  • Fix: Remove Windows Antivirus Master

    Windows Antivirus  Master is a rogue virus program which produces fake warnings to trigger customers into taking actions which persuades the user into buying their crap software so that they can make money. There are many similar rogues programs like this one and the steps to remove them is same as the…

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  • Fix: Remove facebook?trackid=sp-006 Adware

    This is a malware which is usually installed via unwanted PUP’s. What it does it that it adds a parameter to the end of your URL’s. This may also infect your browsers with unwanted extensions. To remove  this, please follow the steps below a) b) The download will start automatically. Open the AdwCleaner.exe…

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  • Fix: Canon Scan Error Code 2,140,21

    This is the error code which i received  while setting up a customer’s scanner. The solution and fix that worked me is very easy and simple, but before i discuss the fix i would like to brief the readers  on the back ground of this issue. The customer intended to…

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  • Fix: Yahoo Account Hacked Can’t Receive Emails

    You’ve come to right place if your Yahoo account was hacked. What the hackers usually do is they redirect your e-mails to their own e-mail address, wipe off your contacts list. The reason behind this is that they send out an email to your contacts pretending to be you and…

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  • Fix: Netflix Requires Silverlight

    Netflix requires Microsoft silver light, and will usually prompt an error saying that either is not installed or it is installed but the videos won’t play via your browser. The fix is simple, it is just a browser glitch. In this guide, i will be providing steps for Firefox and…

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  • Fix: iTunes Error 7 (Windows error 126)

    Error 7 (Windows error 126) is an iTunes error which pops up when you try to open iTunes or try to reinstall it in an attempt to fix it. In this guide, i will walk you through the steps to fix the issue. Before we continue, copy your iTunes library…

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