Android Errors: Play Store Error Codes and Fixes

One of the most troublesome problems that Android users sometimes face originates in the Google Play Store, Android’s resident application marketplace.

This problem is the average error code that the Play Store displays when the device fails to install or update applications.

The following are some of the most common error codes that Android users are faced with when trying to install, update or purchase applications on the Google Play Store:

Error Code 961, Error Code 492, Error Code 923, Error Code 403, Error Code 921, Error Code 413, Error Code 919

Error Code 498, Error Code 491, Error Code 504, Error Code 941

While all of these errors seem pretty different, they are, in fact, quite similar to one another in terms of what causes the Play Store to display them. The most common causes of the error codes listed above are insufficient storage space on the respective device, problems pertaining to the Google Play Store or Google Services app, a lack of cache memory or problems with the Google Account that the user is logged in with. The following are fixes that have proven to be effective at getting rid of these error codes:

Fix 1:

Free up space on the device by deleting things that are no longer needed – files such as old songs or pictures that have already been backed up to the cloud or to a computer.

Fix 2:

Navigate to the device’s onboard Application Manager, locate the Google Play Store application, tap on ‘Clear data’ and then on ‘Force stop’. Repeat the process, this time with the Google Services app.

Fix 3:

From the Application Manager, find the Google Play Store app, tap on it and then select ‘Uninstall updates’. Open the Play Store app and let it update to the latest version of the marketplace.

Fix 4:

Reboot the device into Recovery Mode, Select ‘Wipe cache partition’ using the volume rocker, and confirm the selection using the power button.

Fix 5:

Go to settings, click on accounts and select Google. Tap on ‘Remove account’, reboot the device and then set up the same account once again. It should be noted that this fix should only be used if everything else fails.

Kevin Arrows
Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.
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