How to Fix ‘(Error: 0x00000709)’ When Selecting a Default Printer?

Fix: Operation could not be completed (error 0x00000709) on Windows

There have been reports of users encountering an issue with their printers. As it turns out, upon attempting to change the default printer on their system, the “Operation could not be completed (error 0x00000709)” error message is triggered. On the other hand, some users are experiencing this error message in a shared network where a deleted printer keeps reappearing. The error message appears when they try to connect to the said printer when it reemerges. In this article, we will guide you through the process of fixing the aforementioned problem quite easily, so please follow along.

Operation Could not be Completed Error 0x00000709

As it turns out, printers remain one of the most widely used devices, especially in work environments. Not only that, but some of us also use printers in our homes for our convenience. When you set a default printer, all print jobs are sent to the selected printer automatically, instead of having to select a printer every time you wish to print something, which can be quite repetitive. In some cases, Windows may refuse to change the default printer on your computer. In such a scenario, you can get the job done quite easily by modifying some keys in your Windows Registry. With that said, let us get started and show you how to change your default printer on your operating system without any issues.

Change the Default Printer via the Windows Registry.

As it turns out, when encountering the 0x00000709 error code while trying to change the default printer on your computer, do not worry, as there are alternative ways to change the default printer.

In such a case, as we have mentioned previously, what you can do is use the Windows Registry to change the default printer on your computer. The Windows Registry is responsible for how the operating system on your computer behaves, and as such, it stores the default printer in a key. When facing the problem in question, you can edit this key to change the default printer on your computer. Normally, making changes to the Windows Registry is not recommended, especially when you do not know what you are doing. This is because any unwanted changes can cause serious damage to the operating system. Therefore, before proceeding with the instructions that we are going to provide, we would recommend creating a backup of the Windows Registry in case anything goes wrong.

The instructions below are quite straightforward, and if you follow them strictly, you won’t face any issues. With that said, let’s get started and show you how to change the default printer via the Windows Registry.

  1. First of all, open the Run dialog box on your computer by pressing the Windows key + R on your keyboard.
  2. In the Run dialog box, type “regedit” and then press the Enter key on your keyboard.
    Opening up Windows Registry
  3. In the follow-up User Access Control dialog box, click the Yes button.
  4. This will bring up the Windows Registry. In the address bar, copy and paste the following path, then hit Enter to navigate to the respective location automatically.
  5. Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows
    Navigating to Appropriate Path
  6. Once you are there, on the right-hand side, double-click the device key.
    Opening up Device Key
  7. In the dialog box that appears, you will need to change the Value data.
    Changing Default Printer
  8. There are three parts to the value data, each separated by a comma, and you will be changing only the first part, which is the name of your printer.
  9. Thus, change the first part to the name of the printer you wish to make the default.
  10. Once you are done, click “OK.” It should look something like this:
    PrinterNAME,winspool,Ne01:
    Changed Default Printer via Registry
  11. Make sure to replace ‘PrinterNAME’ with the actual name of your printer. In addition, the last two parts may differ depending on your case, and you should leave them as is.
  12. In case you do not know the name of the printer that you wish to make the default, open the Control Panel by searching for it in the Start Menu.
    Opening up Control Panel
  13. Then, in the Control Panel window, click on the Hardware and Sound option.
    Control Panel
  14. There, click on the “Devices and Printers” option provided.
    All Devices
  15. Here, you will see all of the devices connected to your computer, including your printer. Provide this name in the Value data box above.
  16. Once you have finished with that, go ahead and restart your computer for the changes to take effect. After your computer boots up, the problem should be resolved.

Clear the printer’s folder.

If you are facing an issue in a network where a deleted printer keeps reappearing, you can solve the problem by clearing the printer’s folder residing on your computer. These are called ghost printers, and there are a few ways to remove them. One method is to empty the printer’s folder, as mentioned earlier. To accomplish this, you will first need to stop the Print Spooler service. Follow the instructions below to do this:

  1. First of all, press Windows key + R on your keyboard to open up the Run dialog box.
  2. Then, in the Run dialog box, type “services.msc” and press the Enter key.
    Opening up Services
  3. The Services window will open up, listing all the services available on your system.
  4. From the list of services, search for the Print Spooler service. To make this task easier, press the “P” key on your keyboard, which will direct you to all the services starting with the specified letter.
    Locating Print Spooler Service
  5. Once you have located the service, right-click on it and, from the drop-down menu, click the Stop button.
    Stopping Print Spooler Service
  6. After doing that, open up Windows Explorer.
  7. In the address bar, copy and paste the following path:
    C:\Windows\System32\spool\PRINTERS
    Navigating to Printers Folder
  8. There, delete all the files and folders. Make sure that you have hidden files enabled so that you can clear them out as well.
  9. Once you have done that, open up the Services window again and start the Print Spooler service. The problem should now be resolved.

Use the Print Management.

As it turns out, another way to get rid of the ghost printer is by using the Print Management utility, which allows you to manage and handle all the printers connected to your computer, including any print servers and more. To use the Print Management utility, follow the instructions provided below:

  1. First of all, open the Start Menu and search for Print Management. Open it.
    Opening up Print Management
  2. On the left-hand side, expand the Custom Filters list.
    Expanding Custom Filters
  3. Then, click on ‘All Printers.
    Opening up All Printers
  4. After doing that, locate the ghost printer on the right-hand side.
  5. Right-click on it, and from the drop-down menu, click the Delete option.
    Deleting Ghost Printer
  6. Once you have done that, the ghost printer will no longer appear.
ABOUT THE AUTHOR

Kamil Anwar


Kamil is a certified MCITP, CCNA (W), CCNA (S) and a former British Computer Society Member with over 9 years of experience Configuring, Deploying and Managing Switches, Firewalls and Domain Controllers also an old-school still active on FreeNode.

Comments

40
    DR
    dream Dec 22, 2014

    i followed everything you have said , but nothing changed please i need your help , i have a brother printer

      KA
      K. Arrows Author Dec 22, 2014

      Which OS are you using?

    FP
    FPC May 7, 2015

    Hey man, i’ve tried your steps. This problems happen when i try to install a new printer by net. My OS is Windows 7 and my printer HP m1132 mfp.

      KA
      K. Arrows Author Jul 12, 2015

      Change permissions from registry and allow yourself full control. then try adding it.

    FP
    FPC May 7, 2015

    Hey man, i’ve tried your steps. This problems happen when i try to install a new printer by net. My OS is Windows 7 and my printer HP m1132 mfp.

      KA
      K. Arrows Author May 7, 2015

      Did you follow the steps? I can fix this for you remotely if you wish.

        FP
        FPC May 8, 2015

        yes, i did. But stil doesn’t works. I’ve tired another solutions and nothing. I don’t have the computer with me. Do you have another idea?

    SA
    SAM Jun 2, 2015

    thanx a lot thanq u
    u r great

    AN
    ani Jun 24, 2015

    thank you…its work =)

    MM
    Muhammad Umar Maqbool Jul 14, 2015

    thanks for sharing, great work!

    JC
    Jose Costa Aug 11, 2015

    Thanks, straigthtforward.

    SH
    Siti Hajar Aug 12, 2015

    I DONT HAVE Select Windows NT.I have tried all of your suggestion and non worked.Im having trouble printing from pdf and excel since installing new printer which is HP Deskjet 1510 series (Copy 2) previous was canon. note that in my new installed printer name have copy 2 which i have no idea how it ended like that. I have been reinstall the driver of new printer and try setting up default printer, non checked.I have deleted all canon residue software.please help

    MA
    MA Aug 19, 2015

    Hi, I tried all of the steps, but under CurrentVersion, I don’t have a Windows folder. Trying new Devices and Printers gives me the error, “Error Processing Command.” Any other suggestions?

      KA
      K. Arrows Author Aug 21, 2015

      Looks like windows is severely corrupt. I would suggest a reinstall.

    NY
    nyen Aug 31, 2015

    Hi there.After following the steps above ,shut down,wait for 10 seconds and restart your computer.
    If it does not work,go to PrinterPorts on the left above windows.Right click on the default printer and click rename.Change it to the name of your printer.Shut down and restart .It should work.

    Reply
    JL
    Joseph Bryan Leal Sep 10, 2015

    Thank you for the Support It works. I did the step one.

    Regards.

    FA
    Francisco Arriaga Oct 11, 2015

    Works perfect. Thanks so much!!

    NR
    Nanang F. Rozi Oct 21, 2015

    It works. Thank you ๐Ÿ˜€

    GE
    Genest Nov 11, 2015

    Thank you! Big Help

    TN
    Tyler Norlin Nov 25, 2015

    I don’t have a printer connected and never have, any reason I would be getting this error?

      KA
      K. Arrows Author Nov 25, 2015

      Could be due to other software/program/device conflict. Please provide details where you’re getting this error?

    TA
    Toms.p.a Dec 5, 2015

    Yeah..Great..It worked… Thanks a lot and God Bless you…

    MI
    mike Jan 11, 2016

    THanks alot! it Works!

    SK
    Sunil Kumar Jan 11, 2016

    Yes second method worked properly. Thanks a lot !

    E9
    eddie_9090 Jan 20, 2016

    Thanks a lot. I’ve been working for many hour before i find this tip. Its worked.

    NS
    Niniek Eva Septianingsih Jan 31, 2016

    thanks alot .. working properly

    BI
    Bibin Feb 29, 2016

    Thanks!!!!!!! its working ๐Ÿ™‚

    MY
    Mei X Yuzu Mar 5, 2016

    OMFG! SEnsei! Domo Arigatou Gachaimasu~ !!!!! ๐Ÿ˜€

    JJ
    John Paul Jacob Mar 11, 2016

    THANK YOU. METHOD 1 WORKED.

    AN
    Andi Apr 24, 2016

    Metod-1 works for me too ๐Ÿ˜‰

    HE
    heart May 22, 2016

    WHAT DO I DO IF I CANT FIND A REGISTRY ON MY PC

      KA
      K. Arrows Author May 22, 2016

      which operating system is it?

        HE
        heart May 23, 2016

        no its ok i found it. thx.

        HE
        heart May 23, 2016

        but your method didnt work for my windows 10

    DI
    dianne Sep 25, 2016

    this was really helpful. thanks. other solutions did not told me to modify the name of the device. thanks a lot.

      KA
      K. Arrows Author Sep 25, 2016

      welcome

    SV
    shailesh valvi Oct 9, 2016

    That’a problem “When i open registry editor pc is shutdowen autometicaly within Second”
    How to solved my
    problem

      KA
      K. Arrows Author Oct 9, 2016

      Have you tried booting into Safe Mode

    EG
    Edlene Joy G. Garcia Jun 2, 2017

    FOLLOWING THE STEPS MAKES HELP TO MY PROBLEM TO THAT ERROR 0X00000709 I ALREADY SET MY PRINTER AS DEFAULT

    KK
    Kapler Kaplug Jul 2, 2017

    windows 8.1 64bit here

    the second method which using registry modifying works flawlessly on me

    you bro, deserve a special place in heaven
    thankss
    peace out

    Reply